Password Management for Sabre APIs
Important! You need to be authenticated in order to interact successfully with the Sabre system.
When a new Sabre API credential is provisioned, you’ll get provided with:
- EPR (Employee Profile Record)
- Temporary Password
- PCC (Pseudo-City-Code)
Notes:
- Temporary passwords assigned to newly created EPRs expire 24 hours after the creation date.
- Temporary passwords assigned to existing EPRs expire 24 hours after the temporary password has been assigned and the EPR has been updated.
- If the temporary password is not changed and it expires, the system displays a prompt message advising agents to obtain a new temporary password.
The table below summarizes the elements used across all Sabre systems (either via point of sale solutions, such as Sabre Red 360 / Sabre Red Workspace, or SOAP & REST Sabre APIs):
Sabre Red 360 / Sabre Red Workspace | SOAP/XML | REST/JSON |
---|---|---|
EPR | Username | user id |
Password | Password | client secret |
PCC | Organization | group |
N/A | Domain | domain |
Password management
The table below defines your first-time "permanent" password in order to consume Sabre APIs. Additional details are also provided so you can perform other password management steps.
Note: It is highly recommended for Sabre API users to define security questions upon the provision of new credentials.
Scenario | Certification (CERT) environment | Production (PROD) environment | |
---|---|---|---|
1 | You are provisioned with a "temporary" password or you are directed to establish a "permanent" password |
https://accounts.cert.havail.sabre.com/login/sc | https://accounts.havail.sabre.com/login/sc |
2 | You are directed to establish security questions (users need to be authenticated to access this form) |
https://accounts.cert.havail.sabre.com/account/security-settings | https://accounts.havail.sabre.com/account/security-settings |
3 | You need to change a valid, "permanent" password | https://accounts.cert.havail.sabre.com/resetPassword/sc | https://accounts.havail.sabre.com/resetPassword/sc |
4 | You forget your password or password is blocked (and security questions have been established) |
https://accounts.cert.havail.sabre.com/forgotPassword/sc | https://accounts.havail.sabre.com/forgotPassword/sc |
5 | You forget your password or password is blocked (and security questions have NOT been established) |
Contact your PASRES (or CREATE) agent. | Contact your PASRES (or CREATE) agent. |
6 | Your credentials (EPR) are inactive | Contact your PASRES (or CREATE) agent. | Contact your PASRES (or CREATE) agent. |