Skip Navigation

Wait List

Allows an agent to put a reservation on a waitlist.

Wait list codes must first be configured in Control Center: Setup > Channels > Voice Agent > Wait List Reasons

Request message must also set the status to Waitlisted.


Parameter Description Type Required
WaitList/@Code Code of a waitlist request. String No
WaitList/@Description Description of a waitlist request. String No
status Current state of the reservation.
Value: Waitlisted
String Yes


Sample Request (Partial)

{
    "Chain": {...},
    "Channels": {...},
    "Hotel": {...},
    "Guests": [...],
    "RoomStay": {...},
    "WaitList": {
        "Code": "WL5467",
        "Description": "Waiting Payment Information"
    },
    "status": "Waitlisted"
}