Void Flight Tickets - Error List
Error list
Below is a full list of possible errors returned by Void Flight Tickets:
| Error type | Error category | Description |
|---|---|---|
| UNABLE_TO_VOID_TICKET | CANCELLATION_ERROR/WARNING | The ticket does not match the segment(s) selected for cancellation. Review the selection of flights or voids using the /voidFlightTicket endpoint. |
| UNABLE_TO_VOID_TICKET | CANCELLATION_ERROR/WARNING | The current status of the selected ticket prevents the execution of the selected operation. Verify the ticket status by using the /getBooking endpoint. |
| UNABLE_TO_VOID_TICKET | CANCELLATION_ERROR/WARNING | Ticket void operation failed. |
| UNABLE_TO_VOID_TICKET | CANCELLATION_ERROR/WARNING | Response is empty. |
| UNABLE_TO_VOID_TICKET | CANCELLATION_ERROR/WARNING | The ticket is outside of the void period. Please follow refund procedures. |
| UNABLE_TO_VOID_TICKET | CANCELLATION_ERROR/WARNING | The request refers to an NDC-issued document where void is currently not supported. Please contact the NDC-issuing airline for further assistance. |
| UNABLE_TO_VOID_TICKET | CANCELLATION_ERROR/WARNING | Order contains no tickets. |
| UNABLE_TO_VOID_TICKET | CANCELLATION_ERROR/WARNING | Segment contains no tickets. |
| NO_TICKETS_VOIDED | WARNING | No tickets voided. |
| TOO_MANY_DOCUMENTS | BAD_REQUEST | Currently a maximum of %s documents is supported. |
| INVALID_FLAGS_COMBINATION | BAD_REQUEST | The request contains duplicate printer objects. Please request only one printer profile. |
| INVALID_FLAGS_COMBINATION | BAD_REQUEST | The request contains an invalid combination of printer profile and manual printer designation. Please request either printer profile designation or submit a list of printers for manual designation. |
| INVALID_FLAGS_COMBINATION | BAD_REQUEST | Properties confirmationId and tickets cannot be combined. Use the tickets property to indicate specific tickets for the check/void/refund operation or confirmationId to process all tickets present in the reservation. |
| INVALID_FLAGS_COMBINATION | BAD_REQUEST | The request contains multiple types of printers in a single printer address object. The printer address object may contain only one printer type. |
| INVALID_FLAGS_COMBINATION | BAD_REQUEST | The request contains a printer designation without a recognizable printer type. Verify the printer address object details against the API schema. |
| DESIGNATE_PRINTER_FAILED | APPLICATION_ERROR | The printer designation operation failed. |
| UNDESIGNATE_PRINTER_FAILED | APPLICATION_ERROR | The printer undesignation operation failed. |
| TICKET_NOT_FOUND | RESOURCE_NOT_FOUND | Ticket was not found in the reservation. |
| TICKET_NOT_FOUND | RESOURCE_NOT_FOUND | The booking does not contain tickets. |
| SINGLE_RESERVATION_TICKETS_SUPPORTED | REQUEST_NOT_ALLOWED | Only tickets within one reservation can be voided. |
| TICKET_NUMBER_MISMATCH | CANCELLATION_ERROR/WARNING | Ticket number mismatch. |
| VOID_RETRY_FAILED | CANCELLATION_ERROR | Temporarily unable to process the void request for ticketNumber=%s. |
| INVALID_FLAGS_COMBINATION | BAD_REQUEST | Request contains too many notification options. Select email or queuePlacement. |
| INVALID_TICKET_NUMBER | BAD_REQUEST | Validation Failed: must match \"\^[0-9A-Z]{13}$\" |
| BOOKING_NOT_FOUND | RESOURCE_NOT_FOUND | PNR %s not found for the specified ticket. |
| NDC_NOT_SUPPORTED | REQUEST_NOT_ALLOWED | Unable to void the ticket. The request refers to an NDC order. Tickets might be refunded together with the order using the /cancelBooking endpoint. |
| CHECK_RETRY_FAILED | CANCELLATION_ERROR | Temporary unable to process the check request for ticketNumber=%s. |
| UNKNOWN_ERROR | INTERNAL_SERVER_ERROR | View order content operation failed. |
| UNABLE_TO_CHECK_TICKET | CANCELLATION_ERROR | Response is empty. |
| FAULT_RESPONSE | APPLICATION_ERROR | The underlying system cannot process the request at this time. |
Note: The
%svariable contains information returned dynamically by the downline service.
Void Flight Tickets can also return errors stemming directly from downline services:
| Error type | Error category | Downline service |
|---|---|---|
| VOID_TICKET_PROBLEM | WARNING | VoidTicketLLSRQ |
| DESIGNATE_PRINTER_PROBLEM | WARNING | DesignatePrinterLLSRQ |
| UNDESIGNATE_PRINTER_PROBLEM | WARNING | DesignatePrinterLLSRQ |
| TICKET_NOT_FOUND | RESOURCE_NOT_FOUND | TKT_ElectronicDocumentServicesRQ |