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UpdatePassengerNameRecordRQ

UpdatePassengerNameRecordRQ

Update Passenger Name Record - REST

Update Passenger Name Record - SOAP

UpdatePassengerNameRecordRQ allows client applications to:

  • Simplify the process of updating a Passenger Name Record (PNR) in a single API call (removes the need to use an individual/granular API)
  • Update reservations in a stateless way
  • Update reservation via session-based (ATH) or session-less (ATK) tokens
  • Define the API behavior when encountering the most common errors at time of booking. For example, halt the modification of a reservation if an error is returned during a price check, or retry the booking to the next available class of service if the initial booking attempt fails.
  • Specify a different target city (PCC) for the modification of a PNR

UpdatePassengerNameRecordRQ performs different steps based on the provided criteria. This is managed by orchestrating different calls to specific APIs:

  • Adds general passenger and details (names, contact details, etc.)
  • Performs air booking and pricing
  • Performs hotel booking via a booking key
  • Adds miscellaneous segment information, special service details (SSRs, Remarks, TSA-related details, etc.)
  • Adds seats for air bookings
  • Finalizes the transaction (commits the changes)

General guidelines related to update operations

  • To ensure the successful execution of this API, the request should specify a valid PNR record locator at: /Itinerary/@id.
  • If you plan to provide agency and/or traveler information, a miscellaneous segment or special request details in a reservation, your request should contain ../PostProcessing/EndTransaction in order to commit the changes.

  • Additionally, if you plan to add air segments to a reservation that did not previously contain air segments, the request should contain the below information:

    • Ticketing time limit: /TravelItineraryAddInfo/AgencyInfo/Ticketing/@TicketType
    • Details of the air segments to be booked: /AirBook/OriginDestinationInformation/FlightSegment
    • Request to price the successfully booked segments: /AirPrice/PriceRequestInformation
    • Request to commit the transaction: /PostProcessing/EndTransaction /PostProcessing/EndTransaction/Source/@ReceivedFrom
    • For reservations departing to/from the US, or flying over the US, it is mandatory to pass Secure Flight Passenger Data (required by TSA): /CreatePassengerNameRecordRQ/SpecialReqDetails/SpecialService/SpecialServiceInfo/SecureFlight
    • If you plan to add hotel segments to a reservation that did not previously contain hotel segments, the request should contain the below information:
    • Travel agency address: /TravelItineraryAddInfo/AgencyInfo/Address
    • Hotel booking key: /HotelBook/BookingInfo/BookingKey
    • Request to commit the transaction: /PostProcessing/EndTransaction and /PostProcessing/EndTransaction/Source/@ReceivedFrom