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Timeout

Timeout

Error

<ns2:ExchangeEmdRS xmlns:ns2="http://www.sabre.com/ns/Ticketing/ExchangeRefund/1.0" xmlns="http://www.sabre.com/ns/Ticketing/TTL/1.0" version="1.4.0">
  <ns2:Header messageID="TKTHLI702-1284-662589928-1560185222097-35-arex" timeStamp="2019-06-10T11:47:00.000">
    <OrchestrationID>TKTHLI702-1284-662589928-1560185222097-35-arex</OrchestrationID>
    <Results>
      <Error status="NotProcessed" timeStamp="2019-06-10T11:47:02.146" type="Application">
        <Source>AREX</Source>
        <System>TKT-DS</System>
        <SystemSpecificResults>
          <STL:ErrorMessage>Downstream system did not respond within time limit: Timeout while receive a message</STL:ErrorMessage>
          <STL:ShortText>Downstream system did not respond within time limit</STL:ShortText>
        </SystemSpecificResults>
      </Error>
    </Results>
  </ns2:Header>
  <ns2:TransactionInfo reservationAutoEndProcessed="false" reservationAutoRetrieveProcessed="false">
    <ns2:Message type="E">XML schema version 1.5.0 is not supported</ns2:Message>
  </ns2:TransactionInfo>
</ns2:ExchangeEmdRS>

Reason

There are problems receiving response from PSS/T2 DMS via MOM.

Solution

Wait for a few minutes and try again. If the problem still exists, contact the Sabre APIs Help Desk.