Technical Support – Sabre Hosted Airlines
Introduction
If you have any questions or need assistance, contact our SabreSonic Helpdesk via any of the methods provided in this chapter.
Phone
When reporting production or other critical/time sensitive issues, contact us via phone:
Dial Option #1 for SabreSonic Select Web Services option
Country | Toll free number |
---|---|
Antigua | 888-832-4738 |
Argentina | 0800-666-1664 |
Australia | 1-800-081-993 |
Austria | 800-291-705 |
Bahamas | 1-800-389-0417 |
Bahrain | 800-00-002 (WSC 5050) |
Belarus | 880-0114 PIN 375 |
Belgium | 0800-77-029 |
Bolivia | 800-10-0350 |
Brazil | 0800-891-9210 |
Brunei | 800-013 PIN 673 |
Canada | 1-866-598-1706 |
Chile | 800-412555 |
China | 4001-202-315 |
Colombia | 01-800-954-1326 |
Cyprus | 800-96110 |
Czech Republic | 800-700-117 |
Denmark | 808-85884 |
Egypt - Cairo | 7955-770 PIN 5670 |
El Salvador | 800-0000-0011 |
Estonia | 800-12-122 PIN 5047 |
Finland | 0800-914-860 |
France | 0800-909-657 |
Germany | 0800-181-7245 |
Greece | 00800-16-122-055-533 |
Hong Kong | 800-908-742 |
Iceland | 800-8667 |
India | 000-800-100-6116 |
Indonesia | 001-803-016-1722 |
Ireland | 1-800-657-198 |
Israel | 1-809-246-033 |
Italy | 800-787-417 |
Jamaica | 1-866-402-6835 |
Japan | 0053-116-0811 |
Korea | 0030-813-1943 |
Malaysia | 1-800-813-609 |
Malta | 800-90112 PIN 356 |
Mexico | 01-800-123-8537 |
Netherlands | 0800-023-2237 |
New Zealand | 0800-450-960 |
Norway | 800-18-798 |
Panama | 00800-226-0662 |
Paraguay | 009-800-598-1-0004 |
Peru | 0800-52-226 |
Philippines | 1-800-111-00338 or 1-800-111-00339 |
Poland | 800-900-807 |
Russia | 810-800-240-31012 |
Saudi Arabia | 1-800-11 PIN 5671 |
Singapore | 800-101-1651 |
South Africa | 0800-980-981 |
Spain | 900-995-926 |
Sweden | 0200-285-836 |
Switzerland | 0800-894-354 |
Tahiti | 888-832-4738 |
Thailand | 1. Dial 001-999-111-11 (AT&T) 2. Wait for the recording asking for the number you are dialing. 3. Dial 888-832-4738. |
Trinidad and Tobago | 888-870-9002 |
UAE | 800-035-702-569 |
UK | 0800-0288446 |
Uruguay | 2518-6642 |
USA | 1-888-421-8889 |
Venezuela | 0800-100-3851 |
Vietnam | 1. Dial 1-201-0288 (AT&T Toll Free Number). 2. Wait for the recording asking for the number you are dialing. 3. Dial 866-947-8059. |
Email is monitored 24 x 7 with a response within 24 hours or less. The email address is:
sabresonic.helpdesk@sabre.commailto:webservices.support@sabre.com
Caution
Please include the Sabre Pseudo City Code (PCC) where the issue is occurring. When reporting an issue with web services, input and output payloads are required. Please attach the payloads as separate files, and name them clearly. Samples of these files are available at: https://developer.sabre.com
To help ensure that our environment is free of viruses, our policy mandates that all messages received by Sabre from external sources follow special file name guidelines. When sending zipped files please make a note of the following required file naming convention: File names must end in ".sabre.zip" or the zipped attachment will be removed by the email server (for example, “docs.zip” would need to be renamed to “docs.sabre.zip”).
If your correspondence is regarding a previously reported issue, please include the service incident (“SI”) number in the subject line of your message.