For Passengers and Agent facing applications Digital Connect Check-In recognizes the Frequent Flyer program members not only for hosting Airlines but also for the partner Airlines. The Passenger Loyalty Account (Frequent Flyer) data are returned in the /dcci/passenger/details service after retrieving them from two different sources depending on the configuration:

• Airport system
• Reservation system

This is because the data retrieved from the airport system may be not enough as some Frequent Flier partner data (e.g. banner details) may be missing.

Returning Partner Frequent Flyer Traveler Suite (FQTV) Details in the /dcci/passenger/details Service

When Digital Connect Check-In retrieves the reservation, then some details about the loyalty program are also returned, which allows POS to recognize the Passengers with the higher level and enable some additional features or options for them.

Therefore, Digital Connect Check-In enriches the Loyalty data with additional details available in the reservation. The following information about the FQTV details are returned according to the tier level:

• Tier level priority
• ATPCO tier level
• Customer Insight tier level

This information might be used to compare the different tiers of hierarchy.

Returning Frequent Flyer Traveler Suite (FQTV) Details after Adding FQTV Number to the Reservation

When POS adds FQTV details through the /dcci/passenger/update service, the details of already added account are available.

Note  The feature is available only for the path where PNR Update Reservation is used to add FQTV details.

Examples

The following is the example of Digital Connect Check-In basing on the data from the reservation system:

"loyaltyAccount": [
    {
        "id": "la1",
        "loyaltyTierLevel": {
            "name": "SILVER",
            "tag": "SLV",
            "priority": "2",
            "atpco": "1",
            "customerInsight": "8"          
        },
        "memberAirline": "SU",
        "memberId": "87981902"
    }
]

Configuration Reference

The following keys are introduced to support this feature:

• s4ci.feature.passengerDetails.returnPnrLoyaltyAccount
• se.s4ci.updatereservation.frequentFlierValidationEnabled

For more details refer to the Configuration Index chapter.