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PMS Instructions

Used by SynXis Property Hub to update on-property information on the reservation.

  • Housekeeping
  • Charge routing
  • On property status
  • Room unit assignment


Note: Routing instructions are only visible in SynXis Property Hub and Reservation API messages.


Parameter Description Type Required
OnPropertyInstructions/Housekeeping/@ScheduleCode Schedule code used by housekeeping. String No
OnPropertyInstructions/ChargeRoutingList/@Code Code of a charge routing. String No
OnPropertyInstructions/ChargeRoutingList/@FolioNumber A folio number to which the charge routing code applies. String No
OnPropertyStatus Conveys a secondary status associated with a reservation. Use by Property Management Systems.
Values: None, CheckedOut, InHouse, NoShow, PreArrival, TurnAway
String No
RoomStay/Products/Product/@RoomUnit Specifies a room unit number associated with a stay date. String No


  "OnPropertyInstructions": {
      "Housekeeping": {
          "ScheduleCode": "FC3"
      },
      "ChargeRoutingList": [{
          "Code": "MH34",
          "FolioNumber": "93984952"
      }]
  },
  "OnPropertyStatus": "InHouse",
  "RoomStay": {
      "StartDate": "{{check_in}}",
      "EndDate": "{{check_out}}",
      "GuestCount": [...],
      "NumRooms": 1,
      "Products": [{
          "Primary": true,
          "Product": {
              "RateCode": "BAR",
              "RoomCode": "LUXQ",
              "RoomUnit": "201"
          }
      }]
  }