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Payment Methods

The payment method required to confirm a reservation is configured by the hotelier for a specific rate.

Some forms of payment require a redirect to a 3rd party site. These payment types are only supported in the SynXis booking applications, not in the Create or Modify Reservation APIs. If one of these payment types exists on a reservation then the details are included in the Retrieve Reservation response API.


The table below indicates which payment methods are supported in the Request and Response messages.

Payment Method Request Parameter Response Parameter
BankDeposit No Yes
Credit Card – 3D Secure No Yes
Credit Card - Guarantee Yes Yes
Credit Card – Real-Time processing Yes* Yes
Cash Yes Yes
Check Yes Yes
Direct Bill Yes* Yes
DirectBill – Virtual Payment No Yes
eWallet No Yes
Installment Options No Yes
Loyalty Certificate No Yes
Loyalty Points Yes Yes

*Hotel Setup required


Additional information regarding payment methods is provided in the following APIs:

  • Hotel Content Identifies the Payment Methods supported by the hotel.

  • Hotel Availability Identifies the Payment method requirements for a rate.

    {
        "contentLists": {
            "PolicyList": {
                "BookingPolicy": [{
                    "DepositFee": {
                        "Amount": 0,
                        "DueDays": 0,
                        "DueType": "None",
                        "TaxInclusive": false,
                        "IsPrePayment": false,
                        "Type": "None",
                        "DueTime": "00:00:00.0000000"
                    },
                    "Description": "A credit card guarantee is necessary to complete the reservation.",
                    "GuaranteeLevel": "Guarantee",
                    "RefundableStay": "NonRefundable",
                    "HoldTime": "0",
                    "AllowPay": false,
                    "Requirements": ["CreditCard", "DirectBill"],
                    "AutoCancel": {},
                    "Code": "24H"
                }]
            }
        },
       
        . . .
       
        "productAvailability": {
            "Hotel": {
                "Id": 13098
            },
            "Prices": [{
                "Product": {
                    "BookingPolicy": {
                        "Code": "24H"
                    },
                    "CancelPolicy": {
                        "Code": "50D"
                    },
                    "Rate": {
                        "Code": "BAR"
                    },
                    "Room": {
                        "Code": "SUPT"
                    }
                }
            }]
        }
    }