Overrides

Restrictions and system-calculated information can be overridden if the necessary permissions are granted to the client. The system determines which overrides to apply to the reservation based on the access points assigned to the user. Optionally, the user can include comments for the override.

For example, if a product with rate code BAR and room code DS is unavailable the client can override it by including @Type=AvailabilityOverride then the reservation will record the fact that an override occurred without additional information.

Parameter	Description	Type	Required
Overrides@Type	Defines check-in date for a guest. *Values*: AllowCreditFlagInGuestCompanyBooker, AllowManagementOfChannelConnect, AvailabilityOverride, BlacklistOverride, CancelReservation, DepositCollectionOverride, GroupRateOverride, GuaranteePolicyOverride, LateModificationOverride, ModifyInProgressReservationOverride, OnHoldReservationOverride, PackageSelectionRequiredOverride, PriceOverride, RestrictedRateOverride, RetainPrice, SubsourceOverride.	String	No
Overrides/@AuthorizedBy	User who authorized the override.	String	No
Overrides/@Comment	Comment to add information about an override.	String	No
Overrides/@Description	Contains miscellaneous additional information associated with the override request.	String	No

"Overrides": [
{
"Type": "AvailabilityOverride",
"Comment": "Manger Discretion"
}
]

Sample Request

{
"Overrides": [
{
"Type": "AvailabilityOverride",
"Comment": "Manger Discretion"
}
],
"Chain": {
"Id": 14161022
},
"Channels": {
"PrimaryChannel": {
"Code": "WEB"
},
"SecondaryChannel": {
"Code": "SYNXISWS_BE"
}
},
"Hotel": {
"Id": 100319
},
"Guests": [
{
"PersonName": {
"GivenName": "John",
"Surname": "Public"
},
"Payments": [
{
"PaymentCard": {
"CardCode": "VI",
"CardHolder": "John Public",
"CardNumber": "444444444444444",
"CardSecurityCode": "123",
"ExpireDate": "1225"
},
"Type": "CreditCard"
}
],
"ContactNumbers": [
{
"Number": "555-123-2717"
}
],
"EmailAddress": [
{
"Value": "john.public@email.com"
}
]
}
],
"RoomStay": {
"StartDate": "2023-06-07",
"EndDate": "2023-06-08",
"GuestCount": [
{
"AgeQualifyingCode": "Adult",
"NumGuests": 1
}
],
"NumRooms": 1,
"Products": [
{
"Product": {
"RateCode": "BAR",
"RoomCode": "LUXQ"
}
}
]
},
"status": "Confirmed"
}