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Notifications

The Notification node is used to communicate email preferences and reservation comments.

Parameter Description Type Required
Notification Contains information about emails and comments. Object No
@SendBookerEmail If true, indicates a notification email must be sent to a booker associated with the reservation. Boolean No
@SendGuestEmail If true, indicates a notification email must be sent to the guest associated with the reservation.
Default value is true.
Boolean No
@FromEmailAddress Email address used to send any notifications. String No
@AdditionalEmailAddresses Additional Recipient email address used to send any notifications. [String] No
@LanguageCode Language code with an optional culture code to use in the email. String No
EmailTemplate/@Code Code of email template. String No
EmailTemplate/@Level Level of email template.
Values: Hotel, Chain
String No
@PublicComment Public comment can be used to add miscellaneous information. The comment is visible in SynXis Booking Engine, SynXis Voice agent, SynXis CR, guest emails, and included in the reservation message to the PMS. String No
DeliveryComments@Comment Delivery Comment that is visible in SynXis Voice agent and guest emails. [String] No


    "Notification": {
        "AdditionalEmailAddresses": [
            "email2@email.com"
        ],
        "SendBookerEmail": false,
        "SendGuestEmail": true,
        "FromEmailAddress": "myhotel@email.com",
        "LanguageCode": "en-US",
        "EmailTemplate": {
            "Code": "NoPoints",
            "Level": "Hotel"
        },
        "DeliveryComments": [
            {
                "Comment": "This is a reservation Comment"
            }
        ],
        "PublicComment": "Email comments for the guest."
    }


Sample Request

{
    "Notification": {
        "AdditionalEmailAddresses": [
            "email2@email.com"
        ],
        "SendBookerEmail": false,
        "SendGuestEmail": true,
        "FromEmailAddress": "myhotel@email.com",
        "LanguageCode": "en-US",
        "EmailTemplate": {
            "Code": "NoPoints",
            "Level": "Hotel"
        },
        "DeliveryComments": [
            {
                "Comment": "This is a reservation Comment"
            }
        ],
        "PublicComment": "Email comments for the guest."
    },
    "Chain": {
        "Id": 14161022
    },
    "Channels": {
        "PrimaryChannel": {
            "Code": "WEB"
        },
        "SecondaryChannel": {
            "Code": "SYNXISWS_BE"
        }
    },
    "Hotel": {
        "Id": 100319
    },
    "Guests": [
        {
            "PersonName": {
                "GivenName": "John",
                "Surname": "Public"
            },
            "Payments": [
                {
                    "PaymentCard": {
                        "CardCode": "VI",
                        "CardHolder": "John Public",
                        "CardNumber": "444444444444444",
                        "CardSecurityCode": "123",
                        "ExpireDate": "1225"
                    },
                    "Type": "CreditCard"
                }
            ],
            "ContactNumbers": [
                {
                    "Number": "555-123-2717"
                }
            ],
            "EmailAddress": [
                {
                    "Value": "john.public@email.com"
                }
            ]
        }
    ],
    "RoomStay": {
        "StartDate": "2023-06-07",
        "EndDate": "2023-06-08",
        "GuestCount": [
            {
                "AgeQualifyingCode": "Adult",
                "NumGuests": 1
            }
        ],
        "NumRooms": 1,
        "Products": [
            {
                "Product": {
                    "RateCode": "BAR",
                    "RoomCode": "LUXQ"
                }
            }
        ]
    },
    "status": "Confirmed"
}