Modify Booking - Examples

CSL hotel booking - add a new corporate ID number

To ensure a successful booking modification, a request to add a new corporate ID number should contain the information below:

confirmationId (PNR Locator) and bookingSignature to verify the booking status and prevent the introduction of any unexpected changes.

Important! You can obtain the bookingSignature value and other booking details by using the Get Booking method.
Hotel details provided under the before (original booking data) and after (target booking data) objects to determine the scope of change.
The hotel itemId to indicate the item to modify.
Traveler data in the travelers array, associated with the hotel booking (travelerIndices, leadTravelerIndex, numberOfGuests) to fulfill requirements regarding lead guest information.
paymentPolicy.

{
"bookingSignature": "0a52276659a660d3b7b1ba04e46bd03764638302bd183a25a3a35a55ca49d3abeb640be09f5f50822f0abd652bf58e7a5f7c4ad467d291f6f78d2170e8ace7ff",
"confirmationId": "BFJXWT",
"before": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "23",
"checkInDate": "2022-05-20",
"checkOutDate": "2022-05-23",
"leadTravelerIndex": 1,
"room": {
"travelerIndices": [
1
]
},
"numberOfGuests": 1,
"paymentPolicy": "GUARANTEE"
}
],
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"passengerCode": "ADT",
"phones": [
{
"number": "+123456"
}
]
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4487971000000006",
"expiryDate": "2022-10"
}
]
}
},
"after": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "23",
"checkInDate": "2022-05-20",
"checkOutDate": "2022-05-23",
"corporateDiscountCode": 6878700,
"leadTravelerIndex": 1,
"room": {
"travelerIndices": [
1
]
},
"numberOfGuests": 1,
"paymentPolicy": "GUARANTEE"
}
],
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"passengerCode": "ADT",
"phones": [
{
"number": "+123456"
}
]
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4487971000000006",
"expiryDate": "2022-10"
}
]
}
}
}

A successful operation results in no errors. If specified in the request ("retrieveBooking": true), a normalized view of the reservation is returned in the response. In this scenario, a new property "corporateDiscountCode": 6878700, is added to the hotel booking.

CSL hotel booking - change the check-in and/or check-out date

A request to modify the check-in and/or check-out date should contain the following information:

confirmationId (PNR Locator) and bookingSignature to verify the booking status and prevent the introduction of any unexpected changes.

Important! You can obtain the bookingSignature value and other booking details by using the Get Booking method.
Hotel details provided under the before (original booking data) and after (target booking data) objects to determine the scope of change.
The hotel itemId to indicate the item to modify.
Traveler data in the travelers array, associated with the hotel booking (travelerIndices, leadTravelerIndex, numberOfGuests) to fulfill requirements regarding lead guest information.
paymentPolicy.

{
"bookingSignature": "8240f793f1f3e3a7748e925835b0b7ae2ab6e191faf02d18cafafcd73796040b2770353ba38934c92e11c4c62f180a2db472b843e19c7ac7a15b7166b7e617ee",
"confirmationId": "KNSNZC",
"before": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "23",
"checkInDate": "2022-05-20",
"checkOutDate": "2022-05-23",
"leadTravelerIndex": 1,
"room": {
"travelerIndices": [
1
]
},
"numberOfGuests": 1,
"paymentPolicy": "GUARANTEE"
}
],
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"passengerCode": "ADT",
"phones": [
{
"number": "+123456"
}
]
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4487971000000006",
"expiryDate": "2022-10"
}
]
}
},
"after": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "23",
"checkInDate": "2022-05-21",
"checkOutDate": "2022-05-23",
"leadTravelerIndex": 1,
"room": {
"travelerIndices": [
1
]
},
"numberOfGuests": 1,
"paymentPolicy": "GUARANTEE"
}
],
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"passengerCode": "ADT",
"phones": [
{
"number": "+123456"
}
]
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4487971000000006",
"expiryDate": "2022-10"
}
]
}
}
}

A successful operation results in no errors. If specified in the request, a normalized view of the reservation is returned in the response. In this scenario, the value of the checkInDate is modified to 2022-05-21 in the hotel booking.

Date modification outside of the original date range requires an additional re-shop step. Add a valid bookingKey for any such changes. Modify Booking automatically verifies whether this parameter is mandatory and present in the request. If it is missing, you will receive an error in the response:

{
"errors": [
{
"category": "BAD_REQUEST",
"type": "MANDATORY_DATA_MISSING",
"description": "The request is missing mandatory data.",
"fieldPath": "ModifyBookingRequest.after.hotels[0]",
"fieldName": "bookingKey"
}
],
"request": {
"bookingSignature": "9a53b216ea712016e5639dcb5895413dab8792cc026336eec9284d2a9565e930475a1747e1622c0b7bdfe01721ae164fc57256154d0f1e8b619b72e2345a6c9a",
"confirmationId": "KNSNZC",
"retrieveBooking": false,
"receivedFrom": "Modify Booking",
"before": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "82",
"checkInDate": "2022-05-21",
"checkOutDate": "2022-05-23",
"leadTravelerIndex": 1,
"room": {
"travelerIndices": [
1
]
},
"numberOfGuests": 1,
"paymentPolicy": "GUARANTEE"
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4487971000000006",
"expiryDate": "2022-10"
}
]
},
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"passengerCode": "ADT",
"phones": [
{
"number": "+123456"
}
]
}
]
},
"after": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "82",
"checkInDate": "2022-05-24",
"checkOutDate": "2022-05-28",
"leadTravelerIndex": 1,
"room": {
"travelerIndices": [
1
]
},
"numberOfGuests": 1,
"paymentPolicy": "GUARANTEE"
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4487971000000006",
"expiryDate": "2022-10"
}
]
},
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"passengerCode": "ADT",
"phones": [
{
"number": "+123456"
}
]
}
]
}
}
}

A proper request that requires a re-shop operation should be built as shown below:

{
"bookingSignature": "9a53b216ea712016e5639dcb5895413dab8792cc026336eec9284d2a9565e930475a1747e1622c0b7bdfe01721ae164fc57256154d0f1e8b619b72e2345a6c9a",
"confirmationId": "KNSNZC",
"before": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "82",
"checkInDate": "2022-05-21",
"checkOutDate": "2022-05-23",
"leadTravelerIndex": 1,
"room": {
"travelerIndices": [
1
]
},
"numberOfGuests": 1,
"paymentPolicy": "GUARANTEE"
}
],
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"passengerCode": "ADT",
"phones": [
{
"number": "+123456"
}
]
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4487971000000006",
"expiryDate": "2022-10"
}
]
}
},
"after": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "82",
"bookingKey": "42d24a3b-04f7-494f-a362-a385bbd8d62c" ,
"checkInDate": "2022-05-24",
"checkOutDate": "2022-05-28",
"leadTravelerIndex": 1,
"room": {
"travelerIndices": [
1
]
},
"numberOfGuests": 1,
"paymentPolicy": "GUARANTEE"
}
],
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"passengerCode": "ADT",
"phones": [
{
"number": "+123456"
}
]
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4487971000000006",
"expiryDate": "2022-10"
}
]
}
}
}

A successful operation results in no errors. If specified in the request, a normalized view of the reservation is returned in the response. In this scenario, the values of checkInDate and checkOutDate are modified to 2022-05-24 and 2022-05-28 respectively in the hotel booking.

CSL hotel booking - change the room type

A request to modify the room type requires an additional re-shop operation. To perform it, you will need the following information:

confirmationId (PNR Locator) and bookingSignature to verify the booking status and prevent the introduction of any unexpected changes.

Important! You can obtain the bookingSignature value and other booking data by using the Get Booking method.
Hotel details provided under the before (original booking data) and after (target booking data) objects to determine the scope of change.
The hotel itemId to indicate the item to modify.
Traveler data in the travelers array associated with the hotel booking (travelerIndices, leadTravelerIndex, numberOfGuests) to fulfill requirements regarding lead guest information.
A valid bookingKey as well as a new room productCode.
paymentPolicy.

A proper request that requires a re-shop operation should be built as shown below:

{
"bookingSignature": "7a53b216ea712659e5639dcb5895413dab8792cc026336eec9284d2a9565e930475a1747e1622c0b7bdfe01721ae164fc57256154d0f1e8b619b72e2345a6c9a",
"confirmationId": "BGSNTM",
"before": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"type": "ADULT",
"passengerCode": "ADT",
"emails": [
"JOHN@SMITH.FAMILY.PRIV"
],
"phones": [
{
"number": "+123456"
}
]
}
],
"hotels": [
{
"itemId": "25",
"checkInDate": "2024-09-21",
"checkOutDate": "2024-09-23",
"leadTravelerIndex": 1,
"room": {
"quantity": 1,
"travelerIndices": [
1
],
"productCode": "AP7D00"
},
"paymentPolicy": "DEPOSIT",
"numberOfGuests": 1
}
]
},
"after": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"type": "ADULT",
"passengerCode": "ADT",
"emails": [
"JOHN@SMITH.FAMILY.PRIV"
],
"phones": [
{
"number": "+123456"
}
]
}
],
"hotels": [
{
"itemId": "25",
"bookingKey": "3c3478ba-0b19-4f9a-8ff5-bf4d13e9ab7c",
"checkInDate": "2024-09-21",
"checkOutDate": "2024-09-23",
"leadTravelerIndex": 1,
"room": {
"quantity": 1,
"travelerIndices": [
1
],
"productCode": "XMID00"
},
"paymentPolicy": "GUARANTEE",
"numberOfGuests": 1,
"formOfPaymentIndex": 1
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4487971000000006",
"cardSecurityCode": "123",
"expiryDate": "2024-10",
"cardHolder": {
"givenName": "John",
"surname": "Smith",
"email": "john@smith.family.priv",
"phone": "+1-555-123-4567",
"address": {
"street": "1230 Ellen Ave, apt 10",
"city": "Dallas",
"stateProvince": "TX",
"postalCode": "75063",
"countryCode": "US"
}
}
}
]
}
}
}

A successful operation results in no errors. If specified in the request, a normalized view of the reservation is returned in the response. In this scenario, the value of productCode is modified to XMID00 in the hotel booking.

CSL hotel booking - delete guest loyalty information

A request to delete guest loyalty information should contain the information below:

confirmationId (PNR Locator) and bookingSignature to verify the booking status and prevent the introduction of any unexpected changes.

Important! You can obtain the bookingSignature value and other booking details by using the Get Booking method.
Hotel details provided under the before (original booking data) and after (target booking data) objects to determine the scope of change.
The hotel itemId to indicate the item to modify.
Traveler data in the travelers array, associated with the hotel booking (travelerIndices, leadTravelerIndex, numberOfGuests) to fulfill requirements regarding lead guest information.
paymentPolicy.

{
"bookingSignature": "4a5a421ada0a2e782967bfca19b646534b8654e89be43f4bec29b1d07179564dfa16159cd3f0c7789b3453bfa8e64b0401da6d63ad1087d30d6090a85ef0ee94",
"confirmationId": "WVLRLA",
"before": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "22",
"checkInDate": "2022-05-24",
"checkOutDate": "2022-05-28",
"leadTravelerIndex": 1,
"room": {
"travelerIndices": [
1
]
},
"numberOfGuests": 1,
"paymentPolicy": "GUARANTEE"
}
],
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"passengerCode": "ADT",
"phones": [
{
"number": "+123456"
}
],
"loyaltyPrograms": [
{
"programType": "LOYALTY_ID",
"programNumber": "987654321"
}
]
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4487971000000006",
"expiryDate": "2022-10"
}
]
}
},
"after": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "22",
"checkInDate": "2022-05-24",
"checkOutDate": "2022-05-28",
"leadTravelerIndex": 1,
"room": {
"travelerIndices": [
1
]
},
"numberOfGuests": 1,
"paymentPolicy": "GUARANTEE"
}
],
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"passengerCode": "ADT",
"phones": [
{
"number": "+123456"
}
]
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4487971000000006",
"expiryDate": "2022-10"
}
]
}
}
}

A successful operation results in no errors. If specified in the request, a normalized view of the reservation is returned in the response. In this scenario, the loyaltyPrograms array is removed from the hotel booking.

CSL hotel booking - change the number of guests

A request to modify the number of guests should contain the following information:

confirmationId (PNR Locator) and bookingSignature to verify the booking status and prevent the introduction of any unexpected changes.

Important! You can obtain the bookingSignature value and other booking details by using the Get Booking method.
Hotel details provided under the before (original booking data) and after (target booking data) objects to determine the scope of change.
The hotel itemId to indicate the item to modify.
Traveler data in the travelers array, associated with the hotel booking (travelerIndices, leadTravelerIndex, numberOfGuests) to fulfill requirements regarding lead guest information.
paymentPolicy.
A valid bookingKey for changes that require a re-shop step.

Scenario 1: Change the number of guests without altering guest personal information

Update the numberOfGuests value to reflect information stored in the newly generated bookingKey.

{
"bookingSignature": "2ec155861bda798b84c731784088b5309fca3e772bef655976f5780d3f5a309eef4a8c492784f392da583911d78f5d3f4c48501f40fd7a82deafb99036ed4666",
"confirmationId": "WVLRLA",
"before": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "79",
"checkInDate": "2022-05-24",
"checkOutDate": "2022-05-28",
"leadTravelerIndex": 1,
"room": {
"travelerIndices": [
1
]
},
"numberOfGuests": 1,
"paymentPolicy": "GUARANTEE"
}
],
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"passengerCode": "ADT",
"phones": [
{
"number": "+123456"
}
],
"loyaltyPrograms": [
{
"programType": "LOYALTY_ID",
"programNumber": "987654321"
}
]
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4487971000000006",
"expiryDate": "2022-10"
}
]
}
},
"after": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "79",
"bookingKey":"16cbceaf-4bc4-4835-8b7b-5d86f164c01b",
"checkInDate": "2022-05-24",
"checkOutDate": "2022-05-28",
"leadTravelerIndex": 1,
"room": {
"travelerIndices": [
1
]
},
"numberOfGuests": 2,
"paymentPolicy": "GUARANTEE"
}
],
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"passengerCode": "ADT",
"phones": [
{
"number": "+123456"
}
]
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4487971000000006",
"expiryDate": "2022-10"
}
]
}
}
}

A successful operation results in no errors. If specified in the request, a normalized view of the reservation is returned in the response. In this scenario, numberOfGuests is changed from 1 to 2.

Scenario 2: Change the number of guests and modify guest personal information

Update the numberOfGuests value to reflect information stored in the newly generated bookingKey. To modify hotel guest association, use the travelerIndices array.

The sample presented below shows how to perform the following operations in a single request:

increase the number of guests
alter traveler details
change the lead guest
add new loyalty information
update typos in the original traveler name

{
"bookingSignature": "9ee349dccc46231954b80367fabb9f7c644f9226ec6dff9079906262b9a24f8f995f3db63e0ed47a31e291cb9256e9237e8ad7969ccfb249f1be69af73f2d9d1",
"confirmationId": "BGLGVG",
"retrieveBooking": true,
"before": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "22",
"checkInDate": "2022-05-24",
"checkOutDate": "2022-05-28",
"leadTravelerIndex": 1,
"room": {
"travelerIndices": [
1
]
},
"numberOfGuests": 1,
"paymentPolicy": "GUARANTEE"
}
],
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITHHH",
"passengerCode": "ADT",
"phones": [
{
"number": "+123456"
}
],
"loyaltyPrograms": [
{
"programType": "LOYALTY_ID",
"programNumber": "987654321"
}
]
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4487971000000006",
"expiryDate": "2022-10"
}
]
}
},
"after": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "22",
"bookingKey": "e3ce2acd-4e09-4223-ab7c-f982f0013163",
"checkInDate": "2022-05-24",
"checkOutDate": "2022-05-28",
"leadTravelerIndex": 2,
"room": {
"travelerIndices": [
1,2
]
},
"numberOfGuests": 2,
"paymentPolicy": "GUARANTEE"
}
],
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"passengerCode": "ADT"
},
{
"givenName": "MARY",
"surname": "SMITH",
"passengerCode": "ADT",
"phones": [
{
"number": "+676767"
}
],
"loyaltyPrograms": [
{
"programType": "LOYALTY_ID",
"programNumber": "4455667"
}
]
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4487971000000006",
"expiryDate": "2022-10"
}
]
}
}
}

The expected response is structured as follows:

{
"booking": {
"startDate": "2022-05-24",
"endDate": "2022-05-28",
"isTicketed": false,
"agencyCustomerNumber": "1234567",
"creationDetails": {
"creationUserSine": "AWV",
"creationDate": "2022-05-16",
"creationTime": "07:07",
"agencyIataNumber": "63211116",
"userWorkPcc": "U9PK",
"userHomePcc": "U9PK",
"primeHostId": "1S"
},
"contactInfo": {
"phones": [
"123456"
]
},
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"type": "ADULT",
"passengerCode": "ADT"
},
{
"givenName": "MARY",
"surname": "SMITH",
"type": "ADULT",
"passengerCode": "ADT",
"phones": [
{
"number": "+676767"
}
],
"loyaltyPrograms": [
{
"programType": "LOYALTY_ID",
"programNumber": "4455667"
}
]
}
],
"remarks": [
{
"type": "FORM_OF_PAYMENT",
"text": "VI4XXXXXXXXXXX0006¥10/22"
}
],
"hotels": [
{
"itemId": "79",
"confirmationId": "3253513908-",
"hotelName": "THE WALDORF HILTON LONDON",
"address": {
"street": "ALDWYCH",
"city": "LONDON",
"postalCode": "WC2B 4DD",
"countryCode": "GB"
},
"checkInDate": "2022-05-24",
"checkInTime": "00:00",
"checkOutDate": "2022-05-28",
"checkOutTime": "00:00",
"leadTravelerIndex": 2,
"room": {
"quantity": 1,
"description": "QUEEN GUEST ROOM DOUBLE BED IN CONTEMPORY SETTING PLASMA TV RAINDROP SHOWER MODEM POINT ROOM ONLY, STRICTER THAN STANDARD CXL POLICY. SEE TERMS AND CONDITIONS FOR CXL POLICY. 326.01 PER NIGHT STARTING 24MAY22 395.01 PER NIGHT STARTING 25MAY22 326.01 PER NIGHT STARTING 27MAY22 TAXES AND SERVICE CHARGES INCLUDED",
"roomRate": {
"amount": "395.01",
"currencyCode": "GBP"
},
"travelerIndices": [
1,
2
]
},
"isRefundable": true,
"refundPenalties": [
{
"applicableFromDate": "2022-05-16T12:09:39.716666",
"applicableToDate": "2022-05-21T00:00:00",
"penalty": {
"amount": "0.00",
"currencyCode": "GBP"
}
},
{
"applicableFromDate": "2022-05-21T00:00:00",
"applicableToDate": "2022-05-28T00:00:00",
"penalty": {
"amount": "0.00",
"currencyCode": "GBP"
}
}
],
"hotelStatusCode": "HK",
"hotelStatusName": "Confirmed",
"chainCode": "HL",
"chainName": "HiltonHotels",
"propertyId": "100020146",
"contactInfo": {
"phones": [
"44-207-8362400"
],
"faxes": [
"44-207-8367244"
]
},
"guaranteeTypeCode": 5,
"guaranteeTypeName": "Credit card",
"paymentPolicy": "GUARANTEE",
"payment": {
"subtotal": "1442.03",
"total": "1442.03",
"currencyCode": "GBP"
},
"numberOfGuests": 2,
"sourceTypeCode": 100,
"sourceTypeName": "Sabre GDS"
}
],
"allSegments": [
{
"id": "79",
"type": "HOTEL",
"text": "3253513908-",
"vendorCode": "HL",
"locationCode": "LHR",
"address": {
"street": "ALDWYCH",
"city": "LONDON",
"postalCode": "WC2B 4DD",
"countryCode": "GB"
},
"startDate": "2022-05-24",
"startTime": "00:00",
"endDate": "2022-05-28",
"endTime": "00:00"
}
],
"payments": {
"hotelTotals": [
{
"subtotal": "1442.03",
"total": "1442.03",
"currencyCode": "GBP"
}
],
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4XXXXXXXXXXX0006",
"expiryDate": "2022-10"
}
]
},
"otherServices": [
{
"chainCode": "HL",
"serviceMessage": "HHL HL 12451 ARR24MAY CXL 3 DAYS PRIOR TO AR"
},
{
"chainCode": "HL",
"serviceMessage": "HHL HL 12451 ARR24MAY CREDIT CARD GUARANTEE"
},
{
"chainCode": "HL",
"serviceMessage": "HHL 100020146 A03DN8 D SEMI-FLEX"
},
{
"chainCode": "HL",
"serviceMessage": "HHL 100020146 A03DN8 C CANCEL 3 DAY PRIOR TO ARRIVA"
},
{
"chainCode": "HL",
"serviceMessage": "HHL 100020146 A03DN8 D QUEEN GUEST ROOM DOUBLE BED"
},
{
"chainCode": "HL",
"serviceMessage": "HHL 100020146 A03DN8 D IN CONTEMPORY SETTING PLASMA"
},
{
"chainCode": "HL",
"serviceMessage": "HHL 100020146 A03DN8 TP 1442.03 GBP APPROX. TTL PRI"
},
{
"chainCode": "HL",
"serviceMessage": "HHL 100020146 A03DN8 TD INCLUDES TAXES AND SURCHARG"
}
]
},
"request": {
"bookingSignature": "9ee349dccc46231954b80367fabb9f7c644f9226ec6dff9079906262b9a24f8f995f3db63e0ed47a31e291cb9256e9237e8ad7969ccfb249f1be69af73f2d9d1",
"confirmationId": "BGLGVG",
"retrieveBooking": true,
"receivedFrom": "Modify Booking",
"before": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "22",
"checkInDate": "2022-05-24",
"checkOutDate": "2022-05-28",
"leadTravelerIndex": 1,
"room": {
"travelerIndices": [
1
]
},
"numberOfGuests": 1,
"paymentPolicy": "GUARANTEE"
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4487971000000006",
"expiryDate": "2022-10"
}
]
},
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITHHH",
"passengerCode": "ADT",
"phones": [
{
"number": "+123456"
}
],
"loyaltyPrograms": [
{
"programType": "LOYALTY_ID",
"programNumber": "987654321"
}
]
}
]
},
"after": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "22",
"bookingKey": "e3ce2acd-4e09-4223-ab7c-f982f0013163",
"checkInDate": "2022-05-24",
"checkOutDate": "2022-05-28",
"leadTravelerIndex": 2,
"room": {
"travelerIndices": [
1,
2
]
},
"numberOfGuests": 2,
"paymentPolicy": "GUARANTEE"
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4487971000000006",
"expiryDate": "2022-10"
}
]
},
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"passengerCode": "ADT"
},
{
"givenName": "MARY",
"surname": "SMITH",
"passengerCode": "ADT",
"phones": [
{
"number": "+676767"
}
],
"loyaltyPrograms": [
{
"programType": "LOYALTY_ID",
"programNumber": "4455667"
}
]
}
]
}
}
}

Important! It is not possible to remove travelers originally stored in the PNR. This operation is allowed exclusively on the condition that a particular traveler is part of the lodging guest list only. You may still update their name or surname though.

CSL hotel booking - modify the form of payment

A request to alter the form of payment should include the following information:

confirmationId (PNR Locator) and bookingSignature to verify the booking status and prevent the introduction of any unexpected changes.

Important! You can obtain the bookingSignature value and other booking details by using the Get Booking method.
Hotel details provided under the before (original booking data) and after (target booking data) objects to determine the scope of change.
The hotel itemId to indicate the item to modify.
Traveler data in the travelers array, associated with the hotel booking (travelerIndices, leadTravelerIndex, numberOfGuests) to fulfill requirements regarding lead guest information.
paymentPolicy.

{
"bookingSignature": "bb805c0eb824257aa7c866e6c2f0af8ed895702a2f3e7c6e2fb9f11f8a48fd83e0e8bf13b71d488718d74605945014c7ee270500767b4f77628d566db1243076",
"confirmationId": "LFNNIT",
"retrieveBooking": true,
"before": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "22",
"checkInDate": "2022-05-24",
"checkOutDate": "2022-05-28",
"leadTravelerIndex": 1,
"room": {
"travelerIndices": [
1
]
},
"numberOfGuests": 1,
"paymentPolicy": "GUARANTEE"
}
],
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"passengerCode": "ADT",
"phones": [
{
"number": "+123456"
}
]
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4487971000000006",
"expiryDate": "2022-10"
}
]
}
},
"after": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "22",
"checkInDate": "2022-05-24",
"checkOutDate": "2022-05-28",
"leadTravelerIndex": 1,
"room": {
"travelerIndices": [
1
]
},
"numberOfGuests": 1,
"paymentPolicy": "GUARANTEE",
"formOfPaymentIndex": 1
}
],
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"passengerCode": "ADT",
"phones": [
{
"number": "+123456"
}
]
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "CA",
"cardNumber": "5105105105105100",
"expiryDate": "2023-10",
"cardSecurityCode": "123"
}
]
}
}
}

A successful operation results in no errors. If specified in the request, a normalized view of the reservation is returned in the response. In this scenario, formsOfPayment is updated and contains new credit card information.

The expected response is presented below:

{
"booking": {
"startDate": "2022-05-24",
"endDate": "2022-05-28",
"isTicketed": false,
"agencyCustomerNumber": "1234567",
"creationDetails": {
"creationUserSine": "AWV",
"creationDate": "2022-05-16",
"creationTime": "08:34",
"agencyIataNumber": "63211116",
"userWorkPcc": "U9PK",
"userHomePcc": "U9PK",
"primeHostId": "1S"
},
"contactInfo": {
"phones": [
"123456"
]
},
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"passengerCode": "ADT",
"phones": [
{
"number": "+123456"
}
]
}
],
"remarks": [
{
"type": "FORM_OF_PAYMENT",
"text": "CA5XXXXXXXXXXX5100¥10/23"
}
],
"hotels": [
{
"itemId": "77",
"confirmationId": "3251136737-",
"hotelName": "THE WALDORF HILTON LONDON",
"address": {
"street": "ALDWYCH",
"city": "LONDON",
"postalCode": "WC2B 4DD",
"countryCode": "GB"
},
"checkInDate": "2022-05-24",
"checkInTime": "00:00",
"checkOutDate": "2022-05-28",
"checkOutTime": "00:00",
"leadTravelerIndex": 1,
"room": {
"quantity": 1,
"description": "QUEEN GUEST ROOM DOUBLE BED IN CONTEMPORY SETTING PLASMA TV RAINDROP SHOWER MODEM POINT ROOM ONLY, STRICTER THAN STANDARD CXL POLICY. SEE TERMS AND CONDITIONS FOR CXL POLICY. 326.01 PER NIGHT STARTING 24MAY22 395.01 PER NIGHT STARTING 25MAY22 326.01 PER NIGHT STARTING 27MAY22 TAXES AND SERVICE CHARGES INCLUDED",
"roomRate": {
"amount": "395.01",
"currencyCode": "GBP"
},
"travelerIndices": [
1
]
},
"isRefundable": true,
"refundPenalties": [
{
"applicableFromDate": "2022-05-16T13:35:08.582138",
"applicableToDate": "2022-05-21T00:00:00",
"penalty": {
"amount": "0.00",
"currencyCode": "GBP"
}
},
{
"applicableFromDate": "2022-05-21T00:00:00",
"applicableToDate": "2022-05-28T00:00:00",
"penalty": {
"amount": "0.00",
"currencyCode": "GBP"
}
}
],
"hotelStatusCode": "HK",
"hotelStatusName": "Confirmed",
"chainCode": "HL",
"chainName": "HiltonHotels",
"propertyId": "100020146",
"contactInfo": {
"phones": [
"44-207-8362400"
],
"faxes": [
"44-207-8367244"
]
},
"guaranteeTypeCode": 5,
"guaranteeTypeName": "Credit card",
"paymentPolicy": "GUARANTEE",
"payment": {
"subtotal": "1442.03",
"total": "1442.03",
"currencyCode": "GBP"
},
"numberOfGuests": 1,
"sourceTypeCode": 100,
"sourceTypeName": "Sabre GDS"
}
],
"allSegments": [
{
"id": "77",
"type": "HOTEL",
"text": "3251136737-",
"vendorCode": "HL",
"locationCode": "LHR",
"address": {
"street": "ALDWYCH",
"city": "LONDON",
"postalCode": "WC2B 4DD",
"countryCode": "GB"
},
"startDate": "2022-05-24",
"startTime": "00:00",
"endDate": "2022-05-28",
"endTime": "00:00"
}
],
"payments": {
"hotelTotals": [
{
"subtotal": "1442.03",
"total": "1442.03",
"currencyCode": "GBP"
}
],
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "CA",
"cardNumber": "5XXXXXXXXXXX5100",
"expiryDate": "2023-10"
}
]
},
"otherServices": [
{
"chainCode": "HL",
"serviceMessage": "HHL HL 12451 ARR24MAY CXL 3 DAYS PRIOR TO AR"
},
{
"chainCode": "HL",
"serviceMessage": "HHL HL 12451 ARR24MAY CREDIT CARD GUARANTEE"
},
{
"chainCode": "HL",
"serviceMessage": "HHL 100020146 A03DN8 D SEMI-FLEX"
},
{
"chainCode": "HL",
"serviceMessage": "HHL 100020146 A03DN8 C CANCEL 3 DAY PRIOR TO ARRIVA"
},
{
"chainCode": "HL",
"serviceMessage": "HHL 100020146 A03DN8 D QUEEN GUEST ROOM DOUBLE BED"
},
{
"chainCode": "HL",
"serviceMessage": "HHL 100020146 A03DN8 D IN CONTEMPORY SETTING PLASMA"
},
{
"chainCode": "HL",
"serviceMessage": "HHL 100020146 A03DN8 TP 1442.03 GBP APPROX. TTL PRI"
},
{
"chainCode": "HL",
"serviceMessage": "HHL 100020146 A03DN8 TD INCLUDES TAXES AND SURCHARG"
}
]
},
"request": {
"bookingSignature": "bb805c0eb824257aa7c866e6c2f0af8ed895702a2f3e7c6e2fb9f11f8a48fd83e0e8bf13b71d488718d74605945014c7ee270500767b4f77628d566db1243076",
"confirmationId": "LFNNIT",
"retrieveBooking": true,
"receivedFrom": "Modify Booking",
"before": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "22",
"checkInDate": "2022-05-24",
"checkOutDate": "2022-05-28",
"leadTravelerIndex": 1,
"room": {
"travelerIndices": [
1
]
},
"numberOfGuests": 1,
"paymentPolicy": "GUARANTEE"
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "VI",
"cardNumber": "4487971000000006",
"expiryDate": "2022-10"
}
]
},
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"passengerCode": "ADT",
"phones": [
{
"number": "+123456"
}
]
}
]
},
"after": {
"creationDetails": {
"agencyIataNumber": "63211116"
},
"hotels": [
{
"itemId": "22",
"checkInDate": "2022-05-24",
"checkOutDate": "2022-05-28",
"leadTravelerIndex": 1,
"room": {
"travelerIndices": [
1
]
},
"numberOfGuests": 1,
"paymentPolicy": "GUARANTEE",
"formOfPaymentIndex": 1
}
],
"payments": {
"formsOfPayment": [
{
"type": "PAYMENTCARD",
"cardTypeCode": "CA",
"cardNumber": "5105105105105100",
"cardSecurityCode": "123",
"expiryDate": "2023-10"
}
]
},
"travelers": [
{
"givenName": "JOHN",
"surname": "SMITH",
"passengerCode": "ADT",
"phones": [
{
"number": "+123456"
}
]
}
]
}
}
}

Group booking - modify traveler details

A request to change traveler details should provide the following details:

confirmationId (PNR Locator) and bookingSignature to verify the booking status and prevent the introduction of any unexpected changes.

Important! You can obtain the bookingSignature value and other booking details by using the Get Booking method.
Booking details provided under the before (original booking data) and after (target booking data) objects to determine the scope of change.
Traveler data in the travelers array, associated with the group (isGrouped: true).

{
"bookingSignature": "f9b562810a6b8797794ab882318a8f31c011c46851edbeb4a78b0bf097a7e8f3b3da4bc705d779e1ccdc0a21151b14daacc66b70435fad09ca0c4d48bff6af1b",
"confirmationId": "AULKIH",
"retrieveBooking": true,
"receivedFrom": "Modify Booking",
"before": {
"travelers": [
{
"givenName": "JOE",
"surname": "DOE",
"passengerCode": "ADT",
"isGrouped": true,
"phones": [
{
"number": "817-555-1212",
"label": "H"
}
]
},
{
"givenName": "JANE",
"surname": "DOE",
"passengerCode": "ADT",
"isGrouped": true
},
{
"givenName": "JILL",
"surname": "DOE",
"birthDate": "2022-03-04",
"passengerCode": "INF",
"isGrouped": true
}
]
},
"after": {
"travelers": [
{
"givenName": "JOE",
"surname": "DOE",
"passengerCode": "ADT",
"isGrouped": true,
"phones": [
{
"number": "666-555-1212",
"label": "H"
}
]
},
{
"givenName": "JANE",
"surname": "DOE",
"passengerCode": "ADT",
"isGrouped": true
},
{
"givenName": "MEG",
"surname": "DOE",
"passengerCode": "ADT",
"isGrouped": true
},
{
"givenName": "JILL",
"surname": "DOE",
"passengerCode": "INF",
"birthDate": "2022-03-04",
"isGrouped": true
},
{
"givenName": "PATTRICK",
"surname": "DOE",
"passengerCode": "INF",
"birthDate": "2022-03-05",
"isGrouped": true
}
]
}
}

A successful operation results in no errors. If specified in the request, a normalized view of the reservation is returned in the response. In this scenario, the travelers array contains new adult and infant traveler details. Additionally, the phone number of the first traveler is updated.

The following sample presents the expected response:

{
"booking": {
"startDate": "2022-11-11",
"endDate": "2022-11-11",
"isTicketed": false,
"creationDetails": {
"creationUserSine": "AWV",
"creationDate": "2022-09-19",
"creationTime": "05:30",
"userWorkPcc": "U9PK",
"userHomePcc": "U9PK",
"primeHostId": "1S"
},
"contactInfo": {
"emails": [
"TEST.EMAIL@SABRE.COM"
],
"phones": [
"666-555-1212-H-1.1"
]
},
"travelers": [
{
"givenName": "JOE",
"surname": "DOE",
"type": "ADULT",
"passengerCode": "ADT",
"isGrouped": true,
"phones": [
{
"number": "666-555-1212",
"label": "H"
}
]
},
{
"givenName": "JANE",
"surname": "DOE",
"type": "ADULT",
"passengerCode": "ADT",
"isGrouped": true
},
{
"givenName": "MEG",
"surname": "DOE",
"type": "ADULT",
"passengerCode": "ADT",
"isGrouped": true
},
{
"givenName": "JILL",
"surname": "DOE",
"type": "INFANT",
"passengerCode": "INF",
"isGrouped": true
},
{
"givenName": "PATTRICK",
"surname": "DOE",
"type": "INFANT",
"passengerCode": "INF",
"isGrouped": true
}
],
"travelersGroup": {
"itemId": "3",
"name": "GROUP A",
"numberOfTravelers": 3,
"numberOfTravelersRemaining": 0
},
"flights": [
{
"itemId": "13",
"sourceType": "ATPCO",
"flightNumber": 309,
"airlineCode": "BA",
"operatingFlightNumber": 309,
"operatingAirlineCode": "BA",
"fromAirportCode": "CDG",
"toAirportCode": "LHR",
"departureDate": "2022-11-11",
"departureTime": "11:50:00",
"departureTerminalName": "AEROGARE 2 TERMINAL A",
"departureGate": "2A",
"arrivalDate": "2022-11-11",
"arrivalTime": "12:10:00",
"arrivalTerminalName": "TERMINAL 5",
"arrivalGate": "5",
"numberOfSeats": 3,
"cabinTypeName": "ECONOMY",
"cabinTypeCode": "Y",
"aircraftTypeCode": "320",
"bookingClass": "Y",
"meals": [
{
"code": "G",
"description": "Food and beverage for purchase"
}
],
"flightStatusCode": "GK",
"flightStatusName": "Confirmed",
"durationInMinutes": 80,
"distanceInMiles": 216,
"travelerIndices": [
1,
2,
3,
4,
5
]
}
],
"journeys": [
{
"firstAirportCode": "CDG",
"departureDate": "2022-11-11",
"departureTime": "11:50",
"lastAirportCode": "LHR",
"numberOfFlights": 1
}
],
"allSegments": [
{
"id": "13",
"type": "FLIGHT",
"text": "309",
"vendorCode": "BA",
"startDate": "2022-11-11",
"startTime": "11:50:00",
"startLocationCode": "CDG",
"endDate": "2022-11-11",
"endTime": "12:10:00",
"endLocationCode": "LHR"
}
]
},
"request": {
"bookingSignature": "f9b562810a6b8797794ab882318a8f31c011c46851edbeb4a78b0bf097a7e8f3b3da4bc705d779e1ccdc0a21151b14daacc66b70435fad09ca0c4d48bff6af1b",
"confirmationId": "AULKIH",
"retrieveBooking": true,
"receivedFrom": "Modify Booking",
"before": {
"travelers": [
{
"givenName": "JOE",
"surname": "DOE",
"passengerCode": "ADT",
"isGrouped": true,
"phones": [
{
"number": "817-555-1212",
"label": "H"
}
]
},
{
"givenName": "JANE",
"surname": "DOE",
"passengerCode": "ADT",
"isGrouped": true
},
{
"givenName": "JILL",
"surname": "DOE",
"birthDate": "2022-03-04",
"passengerCode": "INF",
"isGrouped": true
}
]
},
"after": {
"travelers": [
{
"givenName": "JOE",
"surname": "DOE",
"passengerCode": "ADT",
"isGrouped": true,
"phones": [
{
"number": "666-555-1212",
"label": "H"
}
]
},
{
"givenName": "JANE",
"surname": "DOE",
"passengerCode": "ADT",
"isGrouped": true
},
{
"givenName": "MEG",
"surname": "DOE",
"passengerCode": "ADT",
"isGrouped": true
},
{
"givenName": "JILL",
"surname": "DOE",
"birthDate": "2022-03-04",
"passengerCode": "INF",
"isGrouped": true
},
{
"givenName": "PATTRICK",
"surname": "DOE",
"birthDate": "2022-03-05",
"passengerCode": "INF",
"isGrouped": true
}
]
}
}
}

ATPCO booking - add a new special service request (SSR)

A request to add a new SSR should comprise the following information:

confirmationId (PNR Locator) and bookingSignature to verify the booking status and prevent the introduction of any unexpected changes.

Important! You can obtain the bookingSignature value and other booking details by using the Get Booking method.
Booking details provided under the before (original booking data) and after (target booking data) objects to determine the scope of change.
Special service data (specialServices) .

{
"bookingSignature": "caf89a8912f39cfa88fe00cd3a2136898c5f116569eeb2a103a48cd5cbe2cb9ef964c21329f055965abee1026924356089e36e8a9e9e2764c2403119a5a36a00",
"confirmationId": "AXAXTN",
"retrieveBooking": true,
"receivedFrom": "Modify Booking",
"before": {
"travelers": [
{
"givenName": "JOHN",
"surname": "DOE",
"passengerCode": "ADT",
"phones": [
{
"number": "1-555-123-4567",
"label": "M"
}
]
}
]
},
"after": {
"travelers": [
{
"givenName": "JOHN",
"surname": "DOE",
"passengerCode": "ADT",
"phones": [
{
"number": "1-555-123-4567",
"label": "M"
}
],
"loyaltyPrograms": [
{
"supplierCode": "BA",
"programType": "FREQUENT_FLYER",
"programNumber": "7654325643",
"tierLevel": "1",
"receiverCode": "BA"
}
],
"emails": [
"john.doe@sabre.com"
]
}
],
"specialServices": [
{
"travelerIndices": [
1
],
"code": "BLND"
},
{
"travelerIndices": [
1
],
"code": "WCHR",
"flightIndices": [
1
]
}
]
}
}

A successful operation results in no errors. If specified in the request, a normalized view of the reservation is returned in the response. In this scenario, the specialServices array contains new SSR details. Additionally, traveler information is updated with an email address and frequent flyer program data.

The expected response is shown below:

{
"booking": {
"startDate": "2022-12-23",
"endDate": "2022-12-28",
"isTicketed": false,
"creationDetails": {
"creationUserSine": "AWV",
"creationDate": "2022-09-19",
"creationTime": "06:07",
"userWorkPcc": "U9PK",
"userHomePcc": "U9PK",
"primeHostId": "1S"
},
"contactInfo": {
"emails": [
"TRAVEL@SABRE.COM"
],
"phones": [
"123456",
"1-555-123-4567-M-1.1"
]
},
"travelers": [
{
"givenName": "JOHN",
"surname": "DOE",
"type": "ADULT",
"passengerCode": "ADT",
"emails": [
"JOHN.DOE@SABRE.COM"
],
"phones": [
{
"number": "1-555-123-4567",
"label": "M"
}
],
"loyaltyPrograms": [
{
"supplierCode": "BA",
"programType": "FREQUENT_FLYER",
"programNumber": "7654325643",
"receiverCode": "BA"
}
]
}
],
"flights": [
{
"itemId": "13",
"confirmationId": "SURTM9",
"sourceType": "ATPCO",
"flightNumber": 456,
"airlineCode": "BA",
"operatingFlightNumber": 456,
"operatingAirlineCode": "BA",
"fromAirportCode": "LHR",
"toAirportCode": "MAD",
"departureDate": "2022-12-23",
"departureTime": "06:05:00",
"departureTerminalName": "TERMINAL 5",
"departureGate": "5",
"arrivalDate": "2022-12-23",
"arrivalTime": "09:40:00",
"arrivalTerminalName": "TERMINAL 4S",
"arrivalGate": "4S",
"numberOfSeats": 1,
"cabinTypeName": "ECONOMY",
"cabinTypeCode": "Y",
"aircraftTypeCode": "320",
"bookingClass": "Y",
"meals": [
{
"code": "G",
"description": "Food and beverage for purchase"
}
],
"flightStatusCode": "HK",
"flightStatusName": "Confirmed",
"durationInMinutes": 155,
"distanceInMiles": 774,
"travelerIndices": [
1
]
},
{
"itemId": "14",
"confirmationId": "SURTM9",
"sourceType": "ATPCO",
"flightNumber": 457,
"airlineCode": "BA",
"operatingFlightNumber": 457,
"operatingAirlineCode": "BA",
"fromAirportCode": "MAD",
"toAirportCode": "LHR",
"departureDate": "2022-12-28",
"departureTime": "10:45:00",
"departureTerminalName": "TERMINAL 4S",
"departureGate": "4S",
"arrivalDate": "2022-12-28",
"arrivalTime": "12:15:00",
"arrivalTerminalName": "TERMINAL 5",
"arrivalGate": "5",
"numberOfSeats": 1,
"cabinTypeName": "ECONOMY",
"cabinTypeCode": "Y",
"aircraftTypeCode": "320",
"bookingClass": "Y",
"meals": [
{
"code": "G",
"description": "Food and beverage for purchase"
}
],
"flightStatusCode": "HK",
"flightStatusName": "Confirmed",
"durationInMinutes": 150,
"distanceInMiles": 774,
"travelerIndices": [
1
]
}
],
"journeys": [
{
"firstAirportCode": "LHR",
"departureDate": "2022-12-23",
"departureTime": "06:05",
"lastAirportCode": "MAD",
"numberOfFlights": 1
},
{
"firstAirportCode": "MAD",
"departureDate": "2022-12-28",
"departureTime": "10:45",
"lastAirportCode": "LHR",
"numberOfFlights": 1
}
],
"allSegments": [
{
"id": "13",
"type": "FLIGHT",
"text": "456",
"vendorCode": "BA",
"startDate": "2022-12-23",
"startTime": "06:05:00",
"startLocationCode": "LHR",
"endDate": "2022-12-23",
"endTime": "09:40:00",
"endLocationCode": "MAD"
},
{
"id": "14",
"type": "FLIGHT",
"text": "457",
"vendorCode": "BA",
"startDate": "2022-12-28",
"startTime": "10:45:00",
"startLocationCode": "MAD",
"endDate": "2022-12-28",
"endTime": "12:15:00",
"endLocationCode": "LHR"
}
],
"specialServices": [
{
"travelerIndices": [
1
],
"code": "BLND",
"name": "Blind Passenger",
"statusCode": "NN",
"statusName": "On Request"
},
{
"travelerIndices": [
1
],
"code": "WCHR",
"name": "Wheelchair - R for Ramp (Passenger can ascend/descend steps and make own way to/from cabin seat but requires wheelchair for distance to/from aircraft)",
"statusCode": "NN",
"statusName": "On Request"
}
]
},
"request": {
"bookingSignature": "caf89a8912f39cfa88fe00cd3a2136898c5f116569eeb2a103a48cd5cbe2cb9ef964c21329f055965abee1026924356089e36e8a9e9e2764c2403119a5a36a00",
"confirmationId": "AXAXTN",
"retrieveBooking": true,
"receivedFrom": "Modify Booking",
"before": {
"travelers": [
{
"givenName": "JOHN",
"surname": "DOE",
"passengerCode": "ADT",
"phones": [
{
"number": "1-555-123-4567",
"label": "M"
}
]
}
]
},
"after": {
"specialServices": [
{
"travelerIndices": [
1
],
"code": "BLND"
},
{
"travelerIndices": [
1
],
"code": "WCHR"
}
],
"travelers": [
{
"givenName": "JOHN",
"surname": "DOE",
"passengerCode": "ADT",
"emails": [
"john.doe@sabre.com"
],
"phones": [
{
"number": "1-555-123-4567",
"label": "M"
}
],
"loyaltyPrograms": [
{
"supplierCode": "BA",
"programType": "FREQUENT_FLYER",
"programNumber": "7654325643",
"tierLevel": 1,
"receiverCode": "BA"
}
]
}
]
}
}
}

ATPCO booking - modify identity document details (`PASSPORT`)

A request to update PASSPORT identity document details should contain the information listed below:

confirmationId (PNR Locator) and bookingSignature to verify the booking status and prevent the introduction of any unexpected changes.

Important! You can obtain the bookingSignature value and other booking details by using the Get Booking method.
Booking details provided under the before (original booking data) and after (target booking data) objects to determine the scope of change.
Passport information (travelers.identityDocuments).

Note: Identity documents are updated using the travelers.identityDocuments properties. The corresponding special service request (specialServices) is changed automatically. A direct modification of the DOCO, DOCA, and DOCO SSRs is not allowed.

{
"bookingSignature": "0606d8125e90bfc2ea0fd2daf2876a889cb79434afaa2a42f5a257f5676eae5bbe28f0eaab060d4a4dff4c603baaabca291d8513dd1518808aad3f1ef64d69bf",
"confirmationId": "OFGBRU",
"before": {
"travelers": [
{
"givenName": "JOHN",
"surname": "DOE",
"type": "ADULT",
"passengerCode": "ADT",
"identityDocuments": [
{
"documentNumber": "0123456789",
"documentType": "PASSPORT",
"expiryDate": "2024-07-09",
"issuingCountryCode": "US",
"residenceCountryCode": "POL",
"givenName": "JOHN",
"middleName": "JACK",
"surname": "SMITH",
"birthDate": "1970-01-23",
"gender": "MALE",
"isPrimaryDocumentHolder": false
}
]
}
],
"specialServices": [
{
"travelerIndices": [
1
],
"code": "DOCS",
"name": "API-Passenger Travel Document",
"message": "/P/US/0123456789/POL/23JAN1970/M/09JUL2024/SMITH/JOHN/JACK",
"statusCode": "HK",
"statusName": "Confirmed"
},
{
"code": "OTHS",
"message": "MISSING SSR CTCM MOBILE OR SSR CTCE EMAIL OR SSR CTCR NON-CONSENT FOR BA"
}
]
},
"after": {
"travelers": [
{
"givenName": "JOHN",
"surname": "DOE",
"type": "ADULT",
"passengerCode": "ADT",
"identityDocuments": [
{
"documentNumber": "987765452",
"documentType": "PASSPORT",
"expiryDate": "2024-07-09",
"issuingCountryCode": "US",
"residenceCountryCode": "GB",
"givenName": "JOHN",
"surname": "DOE",
"birthDate": "1970-01-23",
"gender": "MALE",
"isPrimaryDocumentHolder": false
}
]
}
],
"specialServices": [
{
"travelerIndices": [
1
],
"code": "DOCS",
"name": "API-Passenger Travel Document",
"message": "/P/US/0123456789/POL/23JAN1970/M/09JUL2024/SMITH/JOHN/JACK",
"statusCode": "HK",
"statusName": "Confirmed"
},
{
"code": "OTHS",
"message": "MISSING SSR CTCM MOBILE OR SSR CTCE EMAIL OR SSR CTCR NON-CONSENT FOR BA"
}
]
},
"retrieveBooking": true,
"receivedFrom": "Booking Management API testing"
}

A successful operation results in no errors. If specified in the request, a normalized view of the reservation is returned in the response. In this scenario, the identityDocuments array contains new PASSPORT document details.

The expected response is presented by the following snippet:

{
"timestamp": "2023-03-21T14:22:05",
"booking": {
"startDate": "2023-09-23",
"endDate": "2023-09-23",
"isTicketed": false,
"creationDetails": {
"creationUserSine": "AWV",
"creationDate": "2023-03-20",
"creationTime": "09:57",
"userWorkPcc": "U9PK",
"userHomePcc": "U9PK",
"primeHostId": "1S"
},
"contactInfo": {
"phones": [
"123456"
]
},
"travelers": [
{
"givenName": "JOHN",
"surname": "DOE",
"type": "ADULT",
"passengerCode": "ADT",
"identityDocuments": [
{
"documentNumber": "987765452",
"documentType": "PASSPORT",
"expiryDate": "2024-07-09",
"issuingCountryCode": "US",
"residenceCountryCode": "GB",
"givenName": "JOHN",
"surname": "DOE",
"birthDate": "1970-01-23",
"gender": "MALE",
"isPrimaryDocumentHolder": false,
"itemId": "a6dfc58e0b9ba95cb83d41ba92160ad9d559278fb6f7e1c69aba6c90945a435f17c3384ed39373a9d95a87ac8e25c9bc5d3fdfd01d9f411389c33c8334a89ef9"
}
]
}
],
"flights": [
{
"itemId": "11",
"confirmationId": "T89AA5",
"sourceType": "ATPCO",
"flightNumber": 458,
"airlineCode": "BA",
"operatingFlightNumber": 458,
"operatingAirlineCode": "BA",
"fromAirportCode": "LHR",
"toAirportCode": "MAD",
"departureDate": "2023-09-23",
"departureTime": "07:45:00",
"departureTerminalName": "TERMINAL 5",
"departureGate": "5",
"arrivalDate": "2023-09-23",
"arrivalTime": "11:10:00",
"arrivalTerminalName": "TERMINAL 4S",
"arrivalGate": "4S",
"numberOfSeats": 1,
"cabinTypeName": "ECONOMY",
"cabinTypeCode": "Y",
"aircraftTypeCode": "320",
"aircraftTypeName": "AIRBUS",
"bookingClass": "Y",
"meals": [
{
"code": "G",
"description": "Food and beverage for purchase"
}
],
"flightStatusCode": "HK",
"flightStatusName": "Confirmed",
"durationInMinutes": 145,
"distanceInMiles": 774,
"travelerIndices": [
1
],
"identityDocuments": [
{
"itemId": "a6dfc58e0b9ba95cb83d41ba92160ad9d559278fb6f7e1c69aba6c90945a435f17c3384ed39373a9d95a87ac8e25c9bc5d3fdfd01d9f411389c33c8334a89ef9",
"status": "Confirmed"
}
]
}
],
"journeys": [
{
"firstAirportCode": "LHR",
"departureDate": "2023-09-23",
"departureTime": "07:45",
"lastAirportCode": "MAD",
"numberOfFlights": 1
}
],
"allSegments": [
{
"id": "11",
"type": "FLIGHT",
"text": "458",
"vendorCode": "BA",
"startDate": "2023-09-23",
"startTime": "07:45:00",
"startLocationCode": "LHR",
"endDate": "2023-09-23",
"endTime": "11:10:00",
"endLocationCode": "MAD"
}
],
"specialServices": [
{
"travelerIndices": [
1
],
"code": "DOCS",
"name": "API-Passenger Travel Document",
"message": "/P/US/987765452/GB/23JAN1970/M/09JUL2024/DOE/JOHN",
"statusCode": "HK",
"statusName": "Confirmed"
},
{
"code": "OTHS",
"message": "MISSING SSR CTCM MOBILE OR SSR CTCE EMAIL OR SSR CTCR NON-CONSENT FOR BA"
}
]
},
"request": {
"bookingSignature": "0606d8125e90bfc2ea0fd2daf2876a889cb79434afaa2a42f5a257f5676eae5bbe28f0eaab060d4a4dff4c603baaabca291d8513dd1518808aad3f1ef64d69bf",
"confirmationId": "OFGBRU",
"retrieveBooking": true,
"receivedFrom": "Booking Management API testing",
"before": {
"specialServices": [
{
"travelerIndices": [
1
],
"code": "DOCS",
"message": "/P/US/0123456789/POL/23JAN1970/M/09JUL2024/SMITH/JOHN/JACK"
},
{
"code": "OTHS",
"message": "MISSING SSR CTCM MOBILE OR SSR CTCE EMAIL OR SSR CTCR NON-CONSENT FOR BA"
}
],
"travelers": [
{
"givenName": "JOHN",
"surname": "DOE",
"passengerCode": "ADT",
"identityDocuments": [
{
"documentNumber": "0123456789",
"documentType": "PASSPORT",
"expiryDate": "2024-07-09",
"issuingCountryCode": "US",
"residenceCountryCode": "POL",
"givenName": "JOHN",
"middleName": "JACK",
"surname": "SMITH",
"birthDate": "1970-01-23",
"gender": "MALE",
"isPrimaryDocumentHolder": false
}
]
}
]
},
"after": {
"specialServices": [
{
"travelerIndices": [
1
],
"code": "DOCS",
"message": "/P/US/0123456789/POL/23JAN1970/M/09JUL2024/SMITH/JOHN/JACK"
},
{
"code": "OTHS",
"message": "MISSING SSR CTCM MOBILE OR SSR CTCE EMAIL OR SSR CTCR NON-CONSENT FOR BA"
}
],
"travelers": [
{
"givenName": "JOHN",
"surname": "DOE",
"passengerCode": "ADT",
"identityDocuments": [
{
"documentNumber": "987765452",
"documentType": "PASSPORT",
"expiryDate": "2024-07-09",
"issuingCountryCode": "US",
"residenceCountryCode": "GB",
"givenName": "JOHN",
"surname": "DOE",
"birthDate": "1970-01-23",
"gender": "MALE",
"isPrimaryDocumentHolder": false
}
]
}
]
}
}
}

NDC booking - modify traveler information

A request to change traveler information in an NDC booking should contain the following information:

confirmationId (PNR Locator or NDC Order ID) and bookingSignature to verify the booking status and prevent the introduction of any unexpected changes.

Important! You can obtain the bookingSignature value and other booking details by using the Get Booking method.
Booking details provided under the before (original booking data) and after (target booking data) objects to determine the scope of change.
Traveler data in the travelers array, associated with the group (isGrouped: true).

{
"bookingSignature": "c9b122810a6b8797794fb882568a8f31c011c46851edbeb4a78b0bf097a7e8f3b3da4bc705d779e1ccdc0a21151b14daacb12b70435fad09ca0c4d48bff6abdb",
"confirmationId": "BDTHRF",
"retrieveBooking": true,
"receivedFrom": "Modify Booking",
"before": {
"travelers": [
{
"givenName": "John",
"surname": "Smith",
"birthDate": "1970-01-23",
"type": "ADULT",
"passengerCode": "ADT",
"emails": [
"john@sabre.com"
],
"phones": [
{
"number": "123456"
}
]
},
{
"givenName": "Jane",
"surname": "Smith",
"birthDate": "1972-04-21",
"type": "ADULT",
"passengerCode": "ADT",
"emails": [
"jane@sabre.com"
]
},
{
"givenName": "Bob",
"surname": "Smith",
"birthDate": "1973-06-27",
"type": "ADULT",
"passengerCode": "ADT",
"emails": [
"bob@sabre.com"
],
"phones": [
{
"number": "786953",
"label": "M"
}
]
}
]
},
"after": {
"travelers": [
{
"givenName": "John",
"surname": "Smith",
"birthDate": "1970-01-23",
"type": "ADULT",
"passengerCode": "ADT",
"emails": [
"john@sabre.com"
],
"phones": [
{
"number": "76575675"
}
]
},
{
"givenName": "Jane",
"surname": "Smith",
"birthDate": "1972-04-21",
"type": "ADULT",
"passengerCode": "ADT",
"emails": [
"janeNew@sabre.com"
]
},
{
"givenName": "Bob",
"surname": "Smith",
"birthDate": "1973-06-27",
"type": "ADULT",
"passengerCode": "ADT",
"emails": [
"bob@sabre.com"
],
"phones": [
{
"number": "786953",
"label": "M"
}
],
"loyaltyPrograms": [
{
"supplierCode": "LO",
"programType": "FREQUENT_FLYER",
"programNumber": "987654321"
}
]
}
]
}
}

A successful operation results in no errors. If specified in the request, a normalized view of the reservation is returned in the response. In this scenario, the travelers array contains updated traveler details: A modified phone number and email address. Additionally, a new loyalty program is added for the last traveler.

The expected response:

{
"timestamp": "2023-09-15T09:02:45",
"booking": {
"startDate": "2023-10-15",
"endDate": "2023-10-15",
"isTicketed": false,
"creationDetails": {
"creationUserSine": "AWV",
"creationDate": "2023-09-15",
"creationTime": "03:55",
"userWorkPcc": "U9PK",
"userHomePcc": "U9PK",
"primeHostId": "1S"
},
"contactInfo": {
"emails": [
"BOB@SABRE.COM",
"JANENEW@SABRE.COM",
"JOHN@SABRE.COM"
],
"phones": [
"76575675",
"786953-M"
]
},
"travelers": [
{
"givenName": "John",
"surname": "Smith",
"birthDate": "1970-01-23",
"type": "ADULT",
"passengerCode": "ADT",
"emails": [
"john@sabre.com"
],
"phones": [
{
"number": "76575675"
}
]
},
{
"givenName": "Jane",
"surname": "Smith",
"birthDate": "1972-04-21",
"type": "ADULT",
"passengerCode": "ADT",
"emails": [
"janeNew@sabre.com"
]
},
{
"givenName": "Bob",
"surname": "Smith",
"birthDate": "1973-06-27",
"type": "ADULT",
"passengerCode": "ADT",
"emails": [
"bob@sabre.com"
],
"phones": [
{
"number": "786953",
"label": "M"
}
],
"loyaltyPrograms": [
{
"supplierCode": "LO",
"programType": "FREQUENT_FLYER",
"programNumber": "987654321"
}
]
}
],
"flights": [
{
"itemId": "16",
"confirmationId": "L9LR6Q",
"sourceType": "NDC",
"flightNumber": 1,
"airlineCode": "QF",
"airlineName": "QANTAS AIRWAYS",
"operatingFlightNumber": 1,
"operatingAirlineCode": "QF",
"fromAirportCode": "SYD",
"toAirportCode": "SIN",
"departureDate": "2023-10-15",
"departureTime": "16:10:00",
"departureTerminalName": "1",
"arrivalDate": "2023-10-15",
"arrivalTime": "21:30:00",
"arrivalTerminalName": "1",
"numberOfSeats": 3,
"cabinTypeName": "ECONOMY",
"cabinTypeCode": "Y",
"bookingClass": "S",
"flightStatusCode": "HK",
"flightStatusName": "Confirmed",
"durationInMinutes": 500,
"distanceInMiles": 3912,
"travelerIndices": [
1
]
}
],
"journeys": [
{
"firstAirportCode": "SYD",
"departureDate": "2023-10-15",
"departureTime": "16:10",
"lastAirportCode": "SIN",
"numberOfFlights": 1
}
],
"fareOffers": [
{
"travelerIndices": [
1
],
"flights": [
{
"itemId": "16"
}
],
"cabinBaggageAllowance": {
"baggagePieces": [
{
"numberOfPieces": 1
}
]
},
"checkedBaggageAllowance": {
"baggagePieces": [
{
"maximumWeightInKilograms": 30
}
]
}
}
],
"fares": [
{
"creationDetails": {
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],
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]
},
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],
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}
}
}