Conversation IDs

Learn how to format the conversation ID to track shop-to-book conversions.

Introduction

A conversation ID allows you to identify the number of shops that result in a booking. If you specify this conversation ID throughout your workflow, we can match shop-to-book conversions.

We recommend you create in-house programming logic to create a unique conversation ID using the following guide.

SOAP APIs: Conversation ID Best Practice (.docx) 

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