Get Booking - Error List
Below are all possible errors returned by the Get Booking endpoint:
| Error type | Error category | Description |
|---|---|---|
| INVALID_MESSAGE | APPLICATION_ERROR | Incorrect booking request. |
| UNAUTHORIZED_ACCESS | UNAUTHORIZED | fareOffers could not be retrieved. The service GetAncillaryOffersRQ returned an authorization failure. Please verify the used credentials with your account manager. |
| UNAUTHORIZED_ACCESS | UNAUTHORIZED | fareRules could not be retrieved. The service PO_PNRPricingRQ returned an authorization failure. Please verify the used credentials with your account manager. |
| UNAUTHORIZED_ACCESS | UNAUTHORIZED | Electronic document details could not be retrieved. The service Get Electronic Document API (TKT_ElectronicDocumentServicesRQ) is available to Sabre travel agency subscribers only. Please verify the used credentials with your account manager. |
| UNAUTHORIZED_ACCESS | UNAUTHORIZED | Expired or invalid security token. |
| UNAUTHORIZED_ACCESS | UNAUTHORIZED | The booking cannot be retrieved due to authorization issues in security systems. Verify your credentials with your account manager. |
| UNAUTHORIZED_ACCESS | RESOURCE_RESTRICTED | Access to the selected booking is restricted. Verify your credentials and Travel Journal Record settings with your account manager. |
| INTERNAL_SERVER_ERROR | INTERNAL_SERVER_ERROR | Exception while processing --> %s%s |
| INTERNAL_SERVER_TIMEOUT | APPLICATION_ERROR | Call to internal service timed out. |
| BOOKING_NOT_FOUND | RESOURCE_NOT_FOUND | Booking cannot be found. |
| RESOURCE_UNAVAILABLE | WARNING | Some resource cannot be populated for given reservation. Details are returned in fieldName, fieldPath, and fieldValue. |
| RESOURCE_UNAVAILABLE | WARNING | Resource cannot be populated. There is no pricing information saved in the booking for passengerCode%s [%s] for the trip%s between [%s]. |
| RESOURCE_UNAVAILABLE | WARNING | Resource cannot be populated. Details not available for manually generated pricing information saved in the booking. |
| RESOURCE_UNAVAILABLE | WARNING | Unable to provide ticketStatusName. The supported ticketStatusCodes are: %s. |
| RESOURCE_UNAVAILABLE | WARNING | Details for ticket with number: %s cannot be populated. |
| RESOURCE_UNAVAILABLE | WARNING | Cannot populate some data for the flight. |
| RESOURCE_UNAVAILABLE | WARNING | fareRules.isRefundable cannot be populated for fareRules.passengerCode: |
| RESOURCE_UNAVAILABLE | WARNING | aircraftTypeCode, meals, durationInMinutes & distanceInMiles cannot be populated for flight: |
| RESOURCE_UNAVAILABLE | WARNING | Car location details for code: %s cannot be populated. |
| RESOURCE_UNAVAILABLE | WARNING | Unable to populate additional data for %s: %s |
| RESOURCE_UNAVAILABLE | WARNING | FareRules can not be populated because the ticket is voided, refunded or exchanged. |
| RESOURCE_UNAVAILABLE | WARNING | FareRules can not be populated because the Price Quote %s is invalid. |
| RESOURCE_UNAVAILABLE | WARNING | FareRules can not be populated because the Price Quotes %s are invalid. |
| RESOURCE_UNAVAILABLE | WARNING | FareRules can not be populate for this passengerCode. There's no valid Ticket present in the booking. |
| RESOURCE_UNAVAILABLE | WARNING | FareRules can not be populated for this passengerCode for part of the booking. There's no valid Ticket present in the booking for flights[%s]. |
| RESOURCE_UNAVAILABLE | WARNING | Hotel chainName cannot be populated based on the chainCode: %s |
| RESOURCE_UNAVAILABLE | WARNING | AircraftTypeName cannot be populated based on the aircraftTypeCode: %s |
| RESOURCE_UNAVAILABLE | WARNING | Baggage allowance cannot be returned for NDC flights. |
| RESOURCE_UNAVAILABLE | WARNING | Fare.travelerIndices not populated: Traveler with nameId=%s not found in the reservation. |
| RESOURCE_UNAVAILABLE | WARNING | FareRules cannot be populated because a Price Quote or Ticket isn't present in the booking. |
| BOOKING_RETRIEVAL | APPLICATION_ERROR | Booking cannot be retrieved. |
| INVALID_VALUE | BAD_REQUEST | Invalid filtering option. Available options are: |
| INVALID_VALUE | BAD_REQUEST | Validation failed: |
| UNPARSEABLE_REQUEST | BAD_REQUEST | Validation error. |
| UNPARSEABLE_REQUEST | BAD_REQUEST | Invalid syntax. |
| DOWNLINE_SERVICE_FAILURE | APPLICATION_ERROR | General problem with %s service. |
| DOWNLINE_SERVICE_FAILURE | APPLICATION_ERROR | Cannot connect to underlying system. |
| FAULT_RESPONSE | APPLICATION_ERROR | The underlying system cannot process the request at this time. |
| INVALID_JOURNEYS | WARNING | The journey information cannot be populated for this booking. Verify itinerary details against duplicated flight routes or incorrect dates. |
Note: The variable "
%s" contains information returned dynamically by the downline service.