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Features

The following table includes functionality and schema elements for Changes and Refunds:

Capability

Description

Schema Elements

Request information

Information will be returned to you advising whether the fare is refundable and/or changeable, with or without penalty, and amounts.

<VoluntaryChanges Match="Info"/>

Refundable

Considers any fare that is refundable to be returned. Excludes non-refundable fares.

<VoluntaryChanges Match="All">

<Penalty Type="Refund">

</VoluntaryChanges>

Changeable

Considers any fare that is either changeable or refundable to be returned. Excludes fares that are both non-changeable and non-refundable.

<VoluntaryChanges Match="All">

<Penalty Type="Exchange">

</VoluntaryChanges>

Either Changeable or Refundable

Considers any fare that is either changeable or refundable to be returned. Excludes fares that are both non-changeable and non-refundable.

<VoluntaryChanges Match="Any">

<Penalty Type="Exchange">

<Penalty Type="Refund">

</VoluntaryChanges>

Specify Maximum Penalty Amounts

Filtering by fare flexibility meeting criteria of max penalty amount defined in the request.

If you specify a maximum penalty of 0, changeable or refundable fares without any penalties will be returned.

<VoluntaryChanges Match="Any">

<Penalty Type="Exchange”

Amount="100" CurrencyCode="USD"/>

<Penalty Type="Refund"

Amount="100" CurrencyCode="USD"/>

</VoluntaryChanges>

Changeable and Refundable

Considers any fare that is both changeable and refundable to be returned. Excludes any fare that is either not changeable or not refundable.

<VoluntaryChanges Match="All">

<Penalty Type="Exchange">

<Penalty Type="Refund">

</VoluntaryChanges>

Changeable (with max penalty) and Refundable

Example specifying max penalty amount to the change fee only.

<VoluntaryChanges Match="All">

<Penalty Type="Exchange”

Amount="100" CurrencyCode="EUR"/>

<Penalty Type="Refund"

</VoluntaryChanges>

Changeable and Refundable (with max penalty)

Example specifying max penalty amount to both change and refund fee.

<VoluntaryChanges Match="All">

<Penalty Type="Exchange”

Amount="100"/>

<Penalty Type="Refund"

Amount="200"/>

</VoluntaryChanges>

Non Refundable

Excludes refundable fares.

<VoluntaryChanges Match="All">

<Penalty Type="Refund" Exclude="True"

</VoluntaryChanges>

Non Changeable

Excludes changeable fares.

<VoluntaryChanges Match="All">

<Penalty Type="Exchange" Exclude="True"

</VoluntaryChanges>

Either Non Changeable or Non Refundable

Only non-changeable OR non-refundable (exclude if BOTH changeable AND refundable).

<VoluntaryChanges Match="All">

<Penalty Type="Exchange" Exclude="True"

<Penalty Type="Refund"

</VoluntaryChanges>