Support

Didn’t find what you need? Contact technical support to request re-delivery of failed notifications or for general inquiries.

Telephone Us 24 x 7

Please call us to report production/critical issues:

  • EMEA: 59-82-518-6020
  • U.S.: 800-678-9460 in US
  • Canada: 682-605-5570

Email Us

Contact us at the following email address: webservices.support@sabre.com.

Email is monitored Monday through Friday during extended business hours.


Request re-delivery of failed notifications

If you would like to request re-delivery of failed notifications from the Sabre APIs Support Desk, be prepared to provide the following information (as applicable):

  • iPCC/PCC - Psudo City Code
  • Date or date range to redeliver notification
  • Time (and your time zone) to re-deliver notifications
  • Whether a report or whether to resend all notifications.

 


General inquiries

For all other questions to the Sabre APIs Support Desk, be prepared to provide the following information (as applicable to the event topic):

  • iPCC/PCC - Pseudo City Code
  • Date and time when the problem occurred
  • Environment where the error occurred and your URL (where notifications are sent)
  • Screen capture/screen shot of the subscription filters