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Enhanced Cancel Booking

Enhanced Cancel Booking Flow

Enhanced Cancel Booking Flow

Request

Element Attribute Description
EnhancedCancelBookingRQ ErrorHandlingPolicy Specifies the action the service should take upon encountering a cancellation error. Acceptable values include:
HALT_ON_ERROR - The API will stop processing upon encountering a cancellation error.
ALLOW_PARTIAL_CANCEL - The API will continue processing upon encountering a cancellation error.
CancelAll An optional attribute (default is false) used to specify whether all segments must be canceled or only listed by the Segments list. If CancelAll is true, the Segments tag is not allowed.
Segments sequence Specifies the itinerary segment number to cancel. This value can be obtained from the Create Passenger Name Record and Retrieve Itinerary API responses.
Segments id Specifies the itinerary segment to cancel, and can be obtained from the Retrieve Itinerary API response.

Canceling segments

To cancel a segment, only one attribute needs to be provided; either sequence or id.

If both sequence and id are provided, both have to point at the same segment.

Response

Element Attribute Description
ApplicationResults Status Contains the result of the cancel booking request. Can be Complete (success), Incomplete (finished with warnings), or Not Processed (finished with errors).
Success timeStamp The time the request was processed.
Errors error Returns information about any errors and/or warnings that may have occurred during processing.

Examples

Cancel All Request, successful response

Request

<EnhancedCancelBookingRQ ErrorHandlingPolicy="ALLOW_PARTIAL_CANCEL" CancelAll="true" xmlns="http://services.sabre.com/sp/cancelbooking/v1">
    <Segments></Segments>
</EnhancedCancelBookingRQ>

Response

<ns2:EnhancedCancelBookingRS xmlns:ns2="http://services.sabre.com/sp/cancelbooking/v1" xmlns:stl="http://services.sabre.com/STL_Payload/v02_01">
    <stl:ApplicationResults status="Complete">
        <stl:Success timeStamp="2020-01-14T07:49:53.566-06:00"/>
    </stl:ApplicationResults>
</ns2:EnhancedCancelBookingRS>

Invalid request (invalid flags combination), response with errors

Request

<EnhancedCancelBookingRQ ErrorHandlingPolicy="ALLOW_PARTIAL_CANCEL" CancelAll="true" xmlns="http://services.sabre.com/sp/cancelbooking/v1">
    <Segments>
        <Segment sequence="1" />
    </Segments>
</EnhancedCancelBookingRQ>

Response

<ns2:EnhancedCancelBookingRS xmlns:ns2="http://services.sabre.com/sp/cancelbooking/v1" xmlns:stl="http://services.sabre.com/STL_Payload/v02_01">
    <stl:ApplicationResults status="NotProcessed"/>
    <ns2:Errors>
        <ns2:error>
            <ns2:category>BAD_REQUEST</ns2:category>
            <ns2:description>CancelAll flag and list of flights/hotels/cars/segments cannot be combined.</ns2:description>
            <ns2:type>INVALID_FLAGS_COMBINATION</ns2:type>
        </ns2:error>
    </ns2:Errors>
</ns2:EnhancedCancelBookingRS>

Invalid request (trying to cancel non existing segment), response with errors

Request

<EnhancedCancelBookingRQ ErrorHandlingPolicy="ALLOW_PARTIAL_CANCEL" CancelAll="false" xmlns="http://services.sabre.com/sp/cancelbooking/v1">
    <Segments>
        <Segment sequence="18" />
    </Segments>
</EnhancedCancelBookingRQ>

Response

<ns2:EnhancedCancelBookingRS xmlns:ns2="http://services.sabre.com/sp/cancelbooking/v1" xmlns:stl="http://services.sabre.com/STL_Payload/v02_01">
    <stl:ApplicationResults status="NotProcessed" />
    <ns2:Errors>
        <ns2:error>
            <ns2:category>INVALID_DATA</ns2:category>
            <ns2:description>Processing of [Segment{sequence: =18, id: =null}] error: Segment does not exist</ns2:description>
            <ns2:type>SEGMENT_NOT_FOUND</ns2:type>
        </ns2:error>
    </ns2:Errors>
</ns2:EnhancedCancelBookingRS>