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The Automated Refunds (TKT_RefundRQ) API is used to price and process air ticket refunds. This product is marketed to Sabre Travel Network customers.
Target Audience
Travel Agency
API Version
1.1.0
Authentication
Session Token
Service Action Code
TKT_RefundRQ
In order to use TKT_RefundRQ to process ticket refunds, Automated Refunds must be active in the agency TJR (AUTOMATED REFUND CAT33 ACTIVE). The order must be placed through Sabre Central.
Sample Request
<RefundRQ xmlns="http://www.sabre.com/ns/Ticketing/ExchangeRefund/1.0" xmlns:STL="http://services.sabre.com/STL/v01" version="1.1.0">
<POS>
<STL:Company>1S</STL:Company>
<STL:Pseudo>DR93</STL:Pseudo>
</POS>
<TransactionInfo requestType="Fulfill">
<TicketingDocument>
<Number>0019122261730</Number>
</TicketingDocument>
</TransactionInfo>
</RefundRQ>
<POS>
<STL:Company>1S</STL:Company>
<STL:Pseudo>DR93</STL:Pseudo>
</POS>
<TransactionInfo requestType="Fulfill">
<TicketingDocument>
<Number>0019122261730</Number>
</TicketingDocument>
</TransactionInfo>
</RefundRQ>
Sample Response
<RefundRS xmlns="http://www.sabre.com/ns/Ticketing/ExchangeRefund/1.0" version="1.1.0">
<Header messageID="TKTHLI702-26751-319001182-1476303209379-192-arex" version="1.1.0">
<STL:OrchestrationID xmlns:STL="http://services.sabre.com/STL/v01">TKTHLI702-26751-319001182-1476303209379-192-arex</STL:OrchestrationID>
<STL:Results xmlns:STL="http://services.sabre.com/STL/v01">
<STL:Success>
<STL:System>TKT-WS</STL:System>
<STL:Source>AREX</STL:Source>
</STL:Success>
</STL:Results>
</Header>
<Ticket number="0019122261730" type="TKT">
<Details>
<LocalIssueDate>2016-10-12T22:27:00</LocalIssueDate>
<IssueLocation>DR93</IssueLocation>
<Reservation>TBSFWO</Reservation>
<AgencyIdentifier>19209875</AgencyIdentifier>
<ValidatingCarrier>AA</ValidatingCarrier>
</Details>
<Traveler firstName="GEORGE" lastName="HARRIS" type="ADT"/>
<ServiceCoupon number="1" status="OK">
<StartLocation>DFW</StartLocation>
<EndLocation>LAS</EndLocation>
<StartDate>2016-11-20</StartDate>
<StartTime>07:15:00</StartTime>
<MarketingFlightNumber carrierCode="AA">2626</MarketingFlightNumber>
<FareBasis>YA2AA</FareBasis>
</ServiceCoupon>
<ServiceCoupon number="2" status="OK">
<StartLocation>LAS</StartLocation>
<EndLocation>DFW</EndLocation>
<StartDate>2016-11-27</StartDate>
<StartTime>06:20:00</StartTime>
<MarketingFlightNumber carrierCode="AA">2176</MarketingFlightNumber>
<FareBasis>YA2AA</FareBasis>
</ServiceCoupon>
<Payment type="CK">
<Amount currencyCode="EUR" decimalPlaces="2">2135.51</Amount>
</Payment>
</Ticket>
<PriceInfo>
<Refund fareNonRefundable="false" priceType="System" taxesNonRefundable="false">
<BaseFareInfo currencyCode="USD" decimalPlaces="2">
<DocumentAmount>2191.64</DocumentAmount>
<UsedAmount>0.00</UsedAmount>
</BaseFareInfo>
<FareInfo currencyCode="EUR" decimalPlaces="2">
<DocumentAmount>1963.00</DocumentAmount>
<NonRefundableAmount>0.00</NonRefundableAmount>
<UsedAmount>0.00</UsedAmount>
<TotalFeesAmount>0.00</TotalFeesAmount>
<CalculatedAmount>1963.00</CalculatedAmount>
<RefundAmount>1963.00</RefundAmount>
</FareInfo>
<TaxInfo currencyCode="EUR" decimalPlaces="2">
<Tax code="US">
<DocumentAmount>147.23</DocumentAmount>
<NonRefundableAmount>0.00</NonRefundableAmount>
<UsedAmount>0.00</UsedAmount>
<CalculatedAmount>147.23</CalculatedAmount>
<RefundAmount>147.23</RefundAmount>
</Tax>
<Tax code="ZP">
<DocumentAmount>7.18</DocumentAmount>
<NonRefundableAmount>0.00</NonRefundableAmount>
<UsedAmount>0.00</UsedAmount>
<CalculatedAmount>7.18</CalculatedAmount>
<RefundAmount>7.18</RefundAmount>
</Tax>
<Tax code="AY">
<DocumentAmount>10.04</DocumentAmount>
<NonRefundableAmount>0.00</NonRefundableAmount>
<UsedAmount>0.00</UsedAmount>
<CalculatedAmount>10.04</CalculatedAmount>
<RefundAmount>10.04</RefundAmount>
</Tax>
<Tax code="XF">
<DocumentAmount>8.06</DocumentAmount>
<NonRefundableAmount>0.00</NonRefundableAmount>
<UsedAmount>0.00</UsedAmount>
<CalculatedAmount>8.06</CalculatedAmount>
<RefundAmount>8.06</RefundAmount>
<TaxBreakdown>
<Airport airportCode="DFW" currencyCode="USD" decimalPlaces="2">4.50</Airport>
<Airport airportCode="LAS" currencyCode="USD" decimalPlaces="2">4.50</Airport>
</TaxBreakdown>
</Tax>
<TotalTaxRefundAmount>172.51</TotalTaxRefundAmount>
</TaxInfo>
<CommissionInfo>
<Commission>
<Percent>5.0</Percent>
</Commission>
</CommissionInfo>
</Refund>
<GrandTotal currencyCode="EUR" decimalPlaces="2">2135.51</GrandTotal>
</PriceInfo>
<TransactionInfo fulfilled="true" reservationAutoEndProcessed="true" reservationAutoRetrieveProcessed="true">
<Message type="I">REFUND TRANSACTION PROCESSED</Message>
<Message type="I">REFUND ACCOUNTING DATA CREATED IN ACTIVE PNR</Message>
<Message type="I">ETR REFUND TRANSACTION PROCESSED</Message>
<Message type="I">OK 1324 TBSFWO</Message>
<Payment type="CK">
<Amount currencyCode="EUR" decimalPlaces="2">2135.51</Amount>
</Payment>
</TransactionInfo>
</RefundRS>
<Header messageID="TKTHLI702-26751-319001182-1476303209379-192-arex" version="1.1.0">
<STL:OrchestrationID xmlns:STL="http://services.sabre.com/STL/v01">TKTHLI702-26751-319001182-1476303209379-192-arex</STL:OrchestrationID>
<STL:Results xmlns:STL="http://services.sabre.com/STL/v01">
<STL:Success>
<STL:System>TKT-WS</STL:System>
<STL:Source>AREX</STL:Source>
</STL:Success>
</STL:Results>
</Header>
<Ticket number="0019122261730" type="TKT">
<Details>
<LocalIssueDate>2016-10-12T22:27:00</LocalIssueDate>
<IssueLocation>DR93</IssueLocation>
<Reservation>TBSFWO</Reservation>
<AgencyIdentifier>19209875</AgencyIdentifier>
<ValidatingCarrier>AA</ValidatingCarrier>
</Details>
<Traveler firstName="GEORGE" lastName="HARRIS" type="ADT"/>
<ServiceCoupon number="1" status="OK">
<StartLocation>DFW</StartLocation>
<EndLocation>LAS</EndLocation>
<StartDate>2016-11-20</StartDate>
<StartTime>07:15:00</StartTime>
<MarketingFlightNumber carrierCode="AA">2626</MarketingFlightNumber>
<FareBasis>YA2AA</FareBasis>
</ServiceCoupon>
<ServiceCoupon number="2" status="OK">
<StartLocation>LAS</StartLocation>
<EndLocation>DFW</EndLocation>
<StartDate>2016-11-27</StartDate>
<StartTime>06:20:00</StartTime>
<MarketingFlightNumber carrierCode="AA">2176</MarketingFlightNumber>
<FareBasis>YA2AA</FareBasis>
</ServiceCoupon>
<Payment type="CK">
<Amount currencyCode="EUR" decimalPlaces="2">2135.51</Amount>
</Payment>
</Ticket>
<PriceInfo>
<Refund fareNonRefundable="false" priceType="System" taxesNonRefundable="false">
<BaseFareInfo currencyCode="USD" decimalPlaces="2">
<DocumentAmount>2191.64</DocumentAmount>
<UsedAmount>0.00</UsedAmount>
</BaseFareInfo>
<FareInfo currencyCode="EUR" decimalPlaces="2">
<DocumentAmount>1963.00</DocumentAmount>
<NonRefundableAmount>0.00</NonRefundableAmount>
<UsedAmount>0.00</UsedAmount>
<TotalFeesAmount>0.00</TotalFeesAmount>
<CalculatedAmount>1963.00</CalculatedAmount>
<RefundAmount>1963.00</RefundAmount>
</FareInfo>
<TaxInfo currencyCode="EUR" decimalPlaces="2">
<Tax code="US">
<DocumentAmount>147.23</DocumentAmount>
<NonRefundableAmount>0.00</NonRefundableAmount>
<UsedAmount>0.00</UsedAmount>
<CalculatedAmount>147.23</CalculatedAmount>
<RefundAmount>147.23</RefundAmount>
</Tax>
<Tax code="ZP">
<DocumentAmount>7.18</DocumentAmount>
<NonRefundableAmount>0.00</NonRefundableAmount>
<UsedAmount>0.00</UsedAmount>
<CalculatedAmount>7.18</CalculatedAmount>
<RefundAmount>7.18</RefundAmount>
</Tax>
<Tax code="AY">
<DocumentAmount>10.04</DocumentAmount>
<NonRefundableAmount>0.00</NonRefundableAmount>
<UsedAmount>0.00</UsedAmount>
<CalculatedAmount>10.04</CalculatedAmount>
<RefundAmount>10.04</RefundAmount>
</Tax>
<Tax code="XF">
<DocumentAmount>8.06</DocumentAmount>
<NonRefundableAmount>0.00</NonRefundableAmount>
<UsedAmount>0.00</UsedAmount>
<CalculatedAmount>8.06</CalculatedAmount>
<RefundAmount>8.06</RefundAmount>
<TaxBreakdown>
<Airport airportCode="DFW" currencyCode="USD" decimalPlaces="2">4.50</Airport>
<Airport airportCode="LAS" currencyCode="USD" decimalPlaces="2">4.50</Airport>
</TaxBreakdown>
</Tax>
<TotalTaxRefundAmount>172.51</TotalTaxRefundAmount>
</TaxInfo>
<CommissionInfo>
<Commission>
<Percent>5.0</Percent>
</Commission>
</CommissionInfo>
</Refund>
<GrandTotal currencyCode="EUR" decimalPlaces="2">2135.51</GrandTotal>
</PriceInfo>
<TransactionInfo fulfilled="true" reservationAutoEndProcessed="true" reservationAutoRetrieveProcessed="true">
<Message type="I">REFUND TRANSACTION PROCESSED</Message>
<Message type="I">REFUND ACCOUNTING DATA CREATED IN ACTIVE PNR</Message>
<Message type="I">ETR REFUND TRANSACTION PROCESSED</Message>
<Message type="I">OK 1324 TBSFWO</Message>
<Payment type="CK">
<Amount currencyCode="EUR" decimalPlaces="2">2135.51</Amount>
</Payment>
</TransactionInfo>
</RefundRS>