The Cancel Itinerary Segments (OTA_CancelLLSRQ) API is used to cancel itinerary segments contained within a passenger name record (PNR).
Important! Retrieve Itinerary (GetReservationRQ) API must be executed prior to calling this API.
Cancelling GDS bookings
GDS bookings made using Enhanced Hotel Book (EnhancedHotelBookRQ) where the GDS segment is booked as legacy can be cancelled (if permitted) using the existing
XI cancel commands as well as this API.
Cancelling CSL bookings
Cancelling Content Services for Lodging segments via
XI commands or using OTA_CanceLLSRQ is not supported. If attempted, the Sabre system will respond with:
CANNOT CANCEL SEGMENT SUMMARY-NOT AUTHORIZED
This indicates that the cancellation was not processed.
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