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Cancel Itinerary Segments

2.0.2
Air
Reservation
SOAP API
Travel Agency
Airline Carrier

The Cancel Itinerary Segments (OTA_CancelLLSRQ) API is used to cancel itinerary segments contained within a passenger name record (PNR).

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Target Audience
Travel Agency
Airline Carrier
API Version
2.0.2
Authentication
Session Token
Service Action Code
OTA_CancelLLSRQ

Important! Retrieve Itinerary (GetReservationRQ) API must be executed prior to calling this API.

Cancelling GDS bookings

GDS bookings made using Enhanced Hotel Book (EnhancedHotelBookRQ) where the GDS segment is booked as legacy can be cancelled (if permitted) using the existing XI cancel commands as well as this API.

Cancelling CSL bookings

Content Services for Lodging segments can be cancelled (if permitted) via Sabre Red 360 as well as the Update Itinerary (UpdateReservationRQ) API.

Cancelling Content Services for Lodging segments via XI commands or using OTA_CanceLLSRQ is not supported. If attempted, the Sabre system will respond with:

CANNOT CANCEL SEGMENT SUMMARY-NOT AUTHORIZED

This indicates that the cancellation was not processed.

Sample Request
<OTA_CancelRQ Version="2.0.2">
	<Segment Type="entire"/>
</OTA_CancelRQ>
Sample Response
<OTA_CancelRS Version="2.0.2">
	<stl:ApplicationResults status="Complete">
		<stl:Success timeStamp="2016-05-17T10:00:00-06:00"/>
	</stl:ApplicationResults>
	<Text>CNLD FROM 1</Text>
	<Text>REDISPLAY ITINERARY</Text>
</OTA_CancelRS>