Get Ticket Doc Details

 

The TicketingDocumentServicesRQ service exposes four different functions related to ticketing documents (tickets, EMDs, etc.):

  • It allows retrieving details about specific ticketing documents when given one or more document numbers.
  • It allows searching for documents by the following search criteria: PNR locator, customer name, frequent flyer number, document issuance date. Search by PNR locator allows retrieving a list of all documents present in a PNR.
  • It also allows updating coupon status of EMD-S documents (marking them as used).
  • It allows adding, updating and removing remarks on manual documents.

API Information

Target Audience
Sabre Airline Solutions
Current Version
3.13.0
Authentication
Session Token
Service Action Code
TicketingDocumentServicesRQ

The document retrieval function is currently only supported for:

  • Subscriber (GDS) Electronic Tickets
  • Airline Tickets (VCRs)
  • Airline EMD documents
  • Airline compensation vouchers (VOU)

Either all details or specific sub-elements of the document can be retrieved.

The search function is supported for Airline documents of all types - VCR, EMD, MSR, EXB, etc., however for paper documents (MSR, EXB, etc.) only summary information is available. The search function is not available for Subscriber documents.

The update service coupon and update ticketing document functions are available for Airlines only.

Sample Request

<GetTicketingDocumentRQ xmlns="http://www.sabre.com/ns/Ticketing/DC" Version="3.13.0">
    <ns1:STL_Header.RQ xmlns:ns1="http://services.sabre.com/STL/v01" />
    <ns2:POS xmlns:ns2="http://services.sabre.com/STL/v01" />
    <SearchParameters fetchBaggageDisclosureText="true">
        <TicketingProvider>1B</TicketingProvider>
        <DocumentType>TKT</DocumentType>
        <DocumentNumber>8888888888888</DocumentNumber>
    </SearchParameters>
</GetTicketingDocumentRQ>

Sample Response

<TT:GetTicketingDocumentRS xmlns:TT="http://www.sabre.com/ns/Ticketing/DC" xmlns="http://services.sabre.com/STL/v01" xmlns:STL="http://services.sabre.com/STL/v01" xmlns:str="http://sabre.com/ticketing/xslt/strings" xmlns:xs="http://www.w3.org/2001/XMLSchema" Version="3.13.0">
    <STL:STL_Header.RS messageID="TKTHLI701-20427-800595141-1475238852177-16485-tktdoc" timeStamp="2016-09-30T07:34:12">
        <OrchestrationID seq="1">TKTHLI701-20427-800595141-1475238852177-16485-tktdoc</OrchestrationID>
        <DiagnosticData xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">Found</DiagnosticData>
        <STL:Results>
            <Success xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">
                <System>T2</System>
                <Source>DocumentServices</Source>
            </Success>
        </STL:Results>
    </STL:STL_Header.RS>
    <TT:PassengerItineraryReceipt>
        <TT:Agent duty="*" sine="SKV">
            <ns2:IataNumber xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">32301931</ns2:IataNumber>
            <ns2:WorkLocation xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">5KAD</ns2:WorkLocation>
            <ns2:IsoCountryCode xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">SG</ns2:IsoCountryCode>
            <ns2:CompanyName xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">FARES SOLUTIONS</ns2:CompanyName>
        </TT:Agent>
        <TT:Ticket accountingCode="888" number="8888888888888" type="TKT">
            <TT:Details>
                <ns2:TourNumber xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">DOOM</ns2:TourNumber>
                <TT:Reservation>
                    <ns2:Sabre xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC" createDate="2016-09-20T00:00:00" provider="AA" purgeDate="2016-10-20T00:00:00">RIQCZX</ns2:Sabre>
                </TT:Reservation>
                <ns2:LocalIssueDateTime xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">2016-09-30T19:56:00</ns2:LocalIssueDateTime>
                <TT:ValidatingProvider name="SABRE AIRWAYS">U0</TT:ValidatingProvider>
                <ns2:MandateInfo xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">
                    <ns2:Mandate country="SG">NOTE - SGD6.10 OP (AVIATION LEVY) APPLIES TO DEPARTURES FROM SINGAPORE</ns2:Mandate>
                    <ns2:Disclaimer country="US" language="EN">NOTICE .</ns2:Disclaimer>
                    <ns2:HazardousMaterials country="US" language="EN" />
                </ns2:MandateInfo>
            </TT:Details>
            <TT:Customer>
                <TT:Traveler>
                    <ns2:Name xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">TEST/AA</ns2:Name>
                    <ns2:FirstName xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">AA</ns2:FirstName>
                    <ns2:LastName xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">TEST</ns2:LastName>
                    <TT:PassengerType>ADT</TT:PassengerType>
                </TT:Traveler>
            </TT:Customer>
            <TT:ServiceCoupon coupon="1">
                <TT:MarketingProvider name="SABRE AIRWAYS">U0</TT:MarketingProvider>
                <ns2:MarketingFlightNumber xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">211</ns2:MarketingFlightNumber>
                <TT:OperatingProvider name="SABRE AIRWAYS">U0</TT:OperatingProvider>
                <ns2:OperatingFlightNumber xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">211</ns2:OperatingFlightNumber>
                <ns2:ClassOfService xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC" name="ECONOMY">Y</ns2:ClassOfService>
                <ns2:FareBasis xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">CAT35NTL</ns2:FareBasis>
                <ns2:StartLocation xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC" name="SINGAPORE">SIN</ns2:StartLocation>
                <ns2:StartDateTime xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">2016-10-20T09:35:00</ns2:StartDateTime>
                <ns2:EndLocation xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC" name="SYDNEY">SYD</ns2:EndLocation>
                <ns2:EndDateTime xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">2016-10-20T20:15:00</ns2:EndDateTime>
                <ns2:NotValidAfterDate xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">2017-10-20</ns2:NotValidAfterDate>
                <ns2:BookingStatus xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC" name="CONFIRMED">OK</ns2:BookingStatus>
                <ns2:BagAllowance xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">30K</ns2:BagAllowance>
            </TT:ServiceCoupon>
            <TT:Amounts>
                <TT:New>
                    <TT:Base>
                        <ns2:Amount xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC" currencyCode="SGD" decimalPlace="2">475.00</ns2:Amount>
                        <ns2:Text xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">475.00</ns2:Text>
                    </TT:Base>
                    <TT:TotalTax>
                        <ns2:Amount xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC" currencyCode="SGD" decimalPlace="2">210.60</ns2:Amount>
                        <ns2:Text xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">210.60</ns2:Text>
                    </TT:TotalTax>
                    <TT:Total>
                        <ns2:Amount xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC" currencyCode="SGD" decimalPlace="2">685.60</ns2:Amount>
                        <ns2:Text xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">685.60</ns2:Text>
                    </TT:Total>
                </TT:New>
                <ns2:AdjustedSellingFare xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC" manual="true">
                    <ns2:Base>
                        <ns2:Amount currencyCode="SGD" decimalPlace="2">550.00</ns2:Amount>
                        <ns2:Text>550.00</ns2:Text>
                    </ns2:Base>
                    <ns2:Total>
                        <ns2:Amount currencyCode="SGD" decimalPlace="2">760.60</ns2:Amount>
                        <ns2:Text>760.60</ns2:Text>
                    </ns2:Total>
                    <ns2:Tax code="SG" sequence="1">
                        <ns2:Amount currencyCode="SGD" decimalPlace="2">19.90</ns2:Amount>
                        <ns2:Text>19.90</ns2:Text>
                    </ns2:Tax>
                    <ns2:Tax code="OO" sequence="2">
                        <ns2:Amount currencyCode="SGD" decimalPlace="2">8.00</ns2:Amount>
                        <ns2:Text>8.00</ns2:Text>
                    </ns2:Tax>
                    <ns2:Tax code="XT" sequence="3">
                        <ns2:Amount currencyCode="SGD" decimalPlace="2">182.70</ns2:Amount>
                        <ns2:Text>182.70</ns2:Text>
                    </ns2:Tax>
                    <ns2:AdjustedSelling>
                        <ns2:Amount currencyCode="SGD" decimalPlace="2">50.00</ns2:Amount>
                        <ns2:Text>50.00</ns2:Text>
                        <ns2:ValueCode>ADJT AMT</ns2:ValueCode>
                    </ns2:AdjustedSelling>
                </ns2:AdjustedSellingFare>
                <ns2:CommissionDetails xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">
                    <ns2:Category35>
                        <ns2:Commission provider="1B">
                            <ns2:Amount decimalPlace="2">50.00</ns2:Amount>
                            <ns2:Text>50.00</ns2:Text>
                        </ns2:Commission>
                    </ns2:Category35>
                </ns2:CommissionDetails>
            </TT:Amounts>
            <TT:Taxes>
                <TT:New>
                    <TT:Tax code="SG" exempt="false" name="PASSENGER SERVICE AND SECURITY CHARGE" sequence="1" status="N">
                        <ns2:Amount xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC" currencyCode="SGD" decimalPlace="2">19.90</ns2:Amount>
                        <ns2:Text xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">19.90</ns2:Text>
                    </TT:Tax>
                    <TT:Tax code="OO" exempt="false" name="PASSENGER SECURITY SERVICE CHARGE PSSC" sequence="2" status="N">
                        <ns2:Amount xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC" currencyCode="SGD" decimalPlace="2">8.00</ns2:Amount>
                        <ns2:Text xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">8.00</ns2:Text>
                    </TT:Tax>
                    <TT:Tax code="OP" exempt="false" name="AVIATION LEVY" sequence="3" status="N">
                        <ns2:Amount xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC" currencyCode="SGD" decimalPlace="2">6.10</ns2:Amount>
                        <ns2:Text xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">6.10</ns2:Text>
                    </TT:Tax>
                    <TT:Tax code="WY" exempt="false" name="PASSENGER SERVICES CHARGE DEPARTURE INTERNATIONAL" sequence="4" status="N">
                        <ns2:Amount xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC" currencyCode="SGD" decimalPlace="2">29.30</ns2:Amount>
                        <ns2:Text xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">29.30</ns2:Text>
                    </TT:Tax>
                    <TT:Tax code="YQ" exempt="false" sequence="5" status="N">
                        <ns2:Amount xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC" currencyCode="SGD" decimalPlace="2">147.30</ns2:Amount>
                        <ns2:Text xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">147.30</ns2:Text>
                    </TT:Tax>
                </TT:New>
            </TT:Taxes>
            <TT:FareCalculation>
                <ns2:New xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">SIN SQ SYD350.87NUC350.87END ROE1.35376SIN SQ SYD406.27NUC406.27END ROE1.35376</ns2:New>
            </TT:FareCalculation>
            <TT:AffiliatedAgent>
                <ns2:Booking xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC" duty="*" sine="-AV">
                    <ns2:WorkLocation>5KAD</ns2:WorkLocation>
                    <ns2:IataNumber>32301931</ns2:IataNumber>
                    <ns2:HomeLocation>5KAD</ns2:HomeLocation>
                </ns2:Booking>
            </TT:AffiliatedAgent>
            <TT:Payment sequence="1" type="CA">
                <ns2:Total xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">
                    <ns2:Amount currencyCode="SGD" decimalPlace="2">685.60</ns2:Amount>
                    <ns2:ApplyCreditInd>false</ns2:ApplyCreditInd>
                </ns2:Total>
                <ns2:Remarks xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC">CA</ns2:Remarks>
                <ns2:Cash xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC" CashIndicator="true" />
            </TT:Payment>
        </TT:Ticket>
    </TT:PassengerItineraryReceipt>
</TT:GetTicketingDocumentRS>

If you are a Sabre customer currently using Sabre APIs in production, access  Resources

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