Get Ticket Doc Details

 

The TicketingDocumentServicesRQ service exposes four different functions related to ticketing documents (tickets, EMDs, etc.):

  • It allows retrieving details about specific ticketing documents when given one or more document numbers.
  • It allows searching for documents by the following search criteria: PNR locator, customer name, frequent flyer number, document issuance date. Search by PNR locator allows retrieving a list of all documents present in a PNR.
  • It also allows updating coupon status of EMD-S documents (marking them as used).
  • It allows adding, updating and removing remarks on manual documents.

API Information

Target Audience
Sabre Airline Solutions
Current Version
3.16.0
Authentication
Session Token
Service Action Code
TicketingDocumentServicesRQ

The document retrieval function is currently only supported for:

  • Subscriber (GDS) Electronic Tickets
  • Airline Tickets (VCRs)
  • Airline EMD documents
  • Airline compensation vouchers (VOU)

Either all details or specific sub-elements of the document can be retrieved.

The search function is supported for Airline documents of all types - VCR, EMD, MSR, EXB, etc., however for paper documents (MSR, EXB, etc.) only summary information is available. The search function is not available for Subscriber documents.

The update service coupon and update ticketing document functions are available for Airlines only.

Sample Request

<GetTicketingDocumentRQ Version="3.16.0" xmlns="http://www.sabre.com/ns/Ticketing/DC">
    <ns1:STL_Header.RQ xmlns:ns1="http://services.sabre.com/STL/v01" />
    <ns2:POS xmlns:ns2="http://services.sabre.com/STL/v01" />
    <SearchParameters fetchHistorical="true" resultType="S">
        <TicketingProvider>U0</TicketingProvider>
        <ServiceCoupon>
            <StartLocation>SYD</StartLocation>
            <EndLocation>MEL</EndLocation>
            <LastName lastName="SABRE" />
            <FlightStartDateRange afterDate="2017-08-30" beforeDate="2017-11-15" />
        </ServiceCoupon>
    </SearchParameters>
</GetTicketingDocumentRQ>

Sample Response

<TT:GetTicketingDocumentRS Version="3.16.0" xmlns="http://services.sabre.com/STL/v01" xmlns:STL="http://services.sabre.com/STL/v01" xmlns:TT="http://www.sabre.com/ns/Ticketing/DC" xmlns:ns2="http://www.sabre.com/ns/Ticketing/DC" xmlns:str="http://sabre.com/ticketing/xslt/strings" xmlns:xs="http://www.w3.org/2001/XMLSchema">
    <STL:STL_Header.RS messageID="TKTHLI700-875-1836008397-1504791849890-1975-tktdoc" timeStamp="2017-09-07T08:44:09">
        <OrchestrationID seq="1">TKTHLI700-875-1836008397-1504791849890-1975-tktdoc</OrchestrationID>
        <DiagnosticData>Found</DiagnosticData>
        <Results>
            <Success>
                <System>T2</System>
                <Source>DocumentServices</Source>
            </Success>
        </Results>
    </STL:STL_Header.RS>
    <TT:Summary>
        <TT:Indicators historical="true" />
        <TT:DocumentNumber>7952140588521</TT:DocumentNumber>
        <TT:LocalIssueDateTime>2017-09-06T23:42:56.000</TT:LocalIssueDateTime>
        <TT:DocumentType>TKT</TT:DocumentType>
        <TT:IssuingLocation>SYD</TT:IssuingLocation>
        <TT:Reservation createDate="2017-09-06T00:00:00.000" provider="U0">IOGSPK</TT:Reservation>
        <TT:FirstName>GOLD</TT:FirstName>
        <TT:LastName>SABRE</TT:LastName>
        <TT:TotalAmount currencyCode="AUD" decimalPlace="2">14740.63</TT:TotalAmount>
    </TT:Summary>
    <TT:Summary>
        <TT:Indicators historical="true" />
        <TT:DocumentNumber>7952140588515</TT:DocumentNumber>
        <TT:LocalIssueDateTime>2017-09-06T23:39:11.000</TT:LocalIssueDateTime>
        <TT:DocumentType>TKT</TT:DocumentType>
        <TT:IssuingLocation>SYD</TT:IssuingLocation>
        <TT:Reservation createDate="2017-09-06T00:00:00.000" provider="U0">IOGSPK</TT:Reservation>
        <TT:FirstName>GOLD</TT:FirstName>
        <TT:LastName>SABRE</TT:LastName>
        <TT:TotalAmount currencyCode="AUD" decimalPlace="2">31251.50</TT:TotalAmount>
    </TT:Summary>
    <TT:Summary>
        <TT:Indicators historical="true" />
        <TT:DocumentNumber>7952140588519</TT:DocumentNumber>
        <TT:LocalIssueDateTime>2017-09-06T23:41:03.000</TT:LocalIssueDateTime>
        <TT:DocumentType>TKT</TT:DocumentType>
        <TT:IssuingLocation>SYD</TT:IssuingLocation>
        <TT:Reservation createDate="2017-09-06T00:00:00.000" provider="U0">IOGSPK</TT:Reservation>
        <TT:FirstName>GOLD</TT:FirstName>
        <TT:LastName>SABRE</TT:LastName>
        <TT:TotalAmount currencyCode="AUD" decimalPlace="2">31251.50</TT:TotalAmount>
    </TT:Summary>
    <TT:Summary>
        <TT:Indicators historical="true" />
        <TT:DocumentNumber>7952140588517</TT:DocumentNumber>
        <TT:LocalIssueDateTime>2017-09-06T23:40:38.000</TT:LocalIssueDateTime>
        <TT:DocumentType>TKT</TT:DocumentType>
        <TT:IssuingLocation>SYD</TT:IssuingLocation>
        <TT:Reservation createDate="2017-09-06T00:00:00.000" provider="U0">IOGSPK</TT:Reservation>
        <TT:FirstName>GOLD</TT:FirstName>
        <TT:LastName>SABRE</TT:LastName>
        <TT:TotalAmount currencyCode="AUD" decimalPlace="2">31251.50</TT:TotalAmount>
    </TT:Summary>
</TT:GetTicketingDocumentRS>

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