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Development Workflow for Agent Profile Service

You have two ways to access Agent Profile Service. The first way uses the Sabre Red 360 class AbstractEdgeBasePlugin . Using Sabre Red 360 classes is recommended. If you do not want to inherit from AbstractEdgeBasePlugin class, you can retrieve access to the service directly. Both ways require you to modify an Activator class in the plug-in with Agent Profile Service.

  1. Add an Activator class to your plug-in.

  2. Choose one of the following approaches for giving your plug-in access to IAgentProfileService. With both approaches, you must modify the Activator class.

    • Inherit from the AbstractEdgeBasePlugin class

    • Retrieve access to IAgentProfileService directly

  1. In your plug-in, implement the methods to log any of the agent’s information.