Digital Connect allows Airlines to identify air and ancillary transactions as well as promotional and non-promotional instalment criteria to settle these transactions to different Merchant Identification Numbers (MID).

During the credit card transaction process, air and ancillary transactions are identified along with promotional and non-promotional instalment plans. The Sabre Points of Sale (POS) indicate if an instalment plan is promotional and/or non-promotional in the PaymentRQ derived from the PaymentQueryRS.

This functionality applies to the following post-booking flows:

• Manage Your Booking – Book Now Pay Later (MYB: BNPL);
• Manage Your Booking – Modify Trip Options (MYB: MTO);
• Manage Your Booking – Change Itinerary (MYB: CI).

Note:  While this feature may only apply to certain markets where Airlines are offering the payment option of Credit Card with instalments, the feature is available to the Digital Connect customer community.

Prerequisites

• This functionality is enabled in Payment Web Services (PWS) and activated by default.
• The text will be sourced from: itineraryPart, segments, aircraftLeaseText.

Limitations

• Currently, Digital Connect does not return the promotional indicator for purchase and PNR retrieval calls. The scope is only to support those transactions where downline returns ProductID in response.

Highlights

Post-Booking Flow for BNPL

• The Passenger retrieves a booking either by supplying basic PNR information or by logging into the Frequent Flyer account. If the Passenger is logged-in, all their active reservations are visible. Airlines can prompt Passengers for information that identifies a PNR, retrieve the information and format it for display to the Passenger by calling /pnr GET.
• The /pnr service GET operation returns information for the PNR specified in the parameters. Airlines can prompt Passengers for information that identifies a PNR, to retrieve the information and format it for display to the Passenger.
• The Airline obtains available payment options for the current itinerary by calling /pnr/bnpl/paymentOptions GET.
• When the Passenger selects ancillaries, the Airline calls /pnr/bnpl/products/ancillaries POST and adds selected ancillaries to the reservation.
• The Airline calls /pnr/bnpl/products/seats GET to obtain seat map for the currently selected itinerary. The Airline formats information about the seat map and available seats to the Passenger.
• When the Passenger selects seats, the Airline calls /pnr/bnpl/products/seats POST to add seats selected by the Passenger to the itinerary.
• The Passenger selects an insurance offer after the Airline retrieves the available offers by calling /pnr/bnpl/products/insurance GET.
• The Passenger selects an installment offer retrieved by /pnr/bnpl/paymentOptions/installments GET call. The offers contain Equated Monthly Installments (EMIs) varying as programmed, e.g. 1-month, 3-months, 6-months. The Airline can program to offer EMIs with or without interest.
• When the Passenger selects a form of payment, completes the required payment information and decides to purchase, the Airline initiates the purchase and ticketing process by calling /pnr/bnpl/purchase POST; if authorization is successful, the /pnr/bnpl/purchase service also adds instalment remark to the PNR.
• The response indicates whether the purchase is successful.
• The Airline formats this information for display to the Passenger.

Post-booking Flow for MTO

• The Airline retrieves PNR information and initializes Manage Your Booking – Modify Trip Options (MYB: MTO) flow (with verification of MYB Rules) by calling:
  • /pnr/mto/ancillaries – for Ancillaries flow – where the Passenger can manage ancillaries and seats;
  • /pnr/mto/seats – for Seats flow – the Passenger can only manage seats.
• The Airline calls /pnr/mto/products/ancillaries GET to obtain list of ancillaries available for the currently selected itinerary. The Airline formats information about ancillaries available to the Passenger.
• When the Passenger selects ancillaries, the Airline calls /pnr/mto/products/ancillaries POST and adds ancillaries to the reservation.
• The Airline calls /pnr/mto/products/seats GET to obtain seat map for the currently selected itinerary. The Airline formats information about the seat map and available seats to the Passenger.
• When the Passenger selects seats, the Airline calls /pnr/mto/products/seats POST to add seats selected by the Passenger to the itinerary.
• The Airline can call /pnr/mto/products GET operation to obtain a current list, with prices of products that the Passenger has added to the itinerary and use this information to build and display a shopping cart.
• When the Passenger indicates that modified shopping is complete, the Airline calls the /pnr/mto/paymentOptions GET service to obtain available forms of payment.
• The Passenger selects an installment offer retrieved by /pnr/mto/paymentOptions/installments GET call. The offers contain EMIs varying as programmed, e.g. 1-month, 3-months, 6-months. The Airline can program to offer EMIs with or without interest.
• When the Passenger selects the form of payment, completes the payment and decides to purchase, the Airline initiates the purchase and ticketing process by calling /pnr/mto/purchase POST. If authorization is successful, the /pnr/exchange/purchase service adds instalments remark to the PNR.
• The response indicates whether the purchase is successful.
• The Airline formats this information for display to the Passenger.

Post-booking Flow for Change Itinerary – Add Collect

• The Passenger retrieves a booking either by supplying basic PNR information or by logging in to a Frequent Flyer account. If the Passenger is logged in, all their active reservations are visible. Airlines can prompt Passengers for information that identifies a PNR, retrieve the information and format it to display to the Passenger by calling /pnr GET.
• If the Passenger wants to apply changes to their PNR, the /pnr/exchange service GET operation returns information for the PNR specified in the parameters and initializes Exchange process.
• The Airline obtains search criteria from the Passenger and submits a /pnr/exchange/products/air/search request POST operation to get a list of flights matching the search criteria.
• Airline UI displays the returned flights to the Passenger on the Flights page. For each available flight, the Passenger can open the Seat Map preview overlay by clicking a View Seats link.
• After the Passenger selects one or more flights, the Airline submits the /pnr/exchange/products/air POST operation to add the flights to the itinerary and store the itinerary in the session.
• The Airline calls /pnr/exchange/products/ancillaries GET to obtain a list of ancillaries available for the currently selected itinerary. The Airline formats information about available ancillaries to the Passenger.
• When the Passenger selects ancillaries the Airline calls /pnr/exchange/products/ancillaries POST to add ancillaries selected by the Passenger to the itinerary.
• The Airline calls /pnr/exchange/products/seats GET to obtain Seat Map for the currently selected itinerary. The Airline formats Seat Map to the Passenger.
• When the Passenger selects seats, the Airline calls /pnr/exchange/products/seats POST to add seats selected by the Passenger to the itinerary.
• The Airline can call /pnr/exchange/products GET operation to obtain a current list, with prices of products that the Passenger has added to the itinerary and use this information to build and display a shopping cart.
• When the Passenger indicates that shopping is complete the Airline obtains available payment options for the current itinerary by calling /pnr/exchange/paymentOptions GET. The Airline can format the information for display to the Passenger.
• The Passenger selects an installment offer retrieved by /pnr/exchange/paymentOptions/installments GET call. The offers contain EMIs varying as programmed, e.g. 1-month, 3-months, 6-months. The Airline can program to offer EMIs with or without interest.
• When the Passenger selects their form of payment, completes the payment and decides to purchase, the Airline initiates the purchase and ticketing process by calling /pnr/exchange/purchase POST. If authorization is successful, the /pnr/exchange/purchase service adds instalment remark to the PNR.
• The response indicates whether the purchase is successful.
• The Airline formats this information for display to the Passenger.