Create Booking - Error List
Error list
Below is a full list of possible errors returned by Create Booking:
| Error type | Error category | Description |
|---|---|---|
| TIMEOUT | APPLICATION_ERROR | No response from the service provider (service ActionCode). |
| DOWNLINE_SERVICE_FAILURE | APPLICATION_ERROR | A general problem with (service ActionCode) service. |
| ATH_TOKEN_FAILURE | APPLICATION_ERROR | Unable to create ATH session token. Please retry the transaction. |
| FAULT_RESPONSE | APPLICATION_ERROR | The underlying system cannot process the request at this time. |
| PROFILE_DATA_INSUFFICIENT | APPLICATION_ERROR | Profile contains insufficient data to create a booking. Mandatory values: Name/Surname/PassengerType are missing. |
| UNABLE_TO_RETRIEVE_SESSION_DATA | APPLICATION_ERROR | A general problem with the GetReservationRQ API. |
| UNABLE_TO_BOOK_FLIGHTS | APPLICATION_ERROR | A general problem with the OTA_AirBookLLSRQ API. |
| UNABLE_TO_BOOK_FLIGHTS_CHECK_DATES | BAD_REQUEST | Flight booking failed due to invalid flight dates. |
| UNABLE_TO_BOOK_LCC_FLIGHTS | APPLICATION_ERROR | A general problem with booking Low-Cost Carrier flights. |
| UNABLE_TO_BOOK_PASSIVE_FLIGHTS | APPLICATION_ERROR | A general problem with booking passive flights. |
| UNABLE_TO_BOOK_HOTEL | APPLICATION_ERROR | A general problem with the EnhancedHotelBookRQ service. |
| UNABLE_TO_BOOK_HOTEL_NO_DATA_FOR_BOOKING_KEY | APPLICATION_ERROR | The hotel booking key contains no data. Generate the new booking key by means of the HotelPriceCheck API. |
| UNABLE_TO_BOOK_HOTEL_CANNOT_DECRYPT_BOOKING_KEY | APPLICATION_ERROR | The hotel booking key cannot be decrypted. Generate the new booking key by means of the HotelPriceCheck API. |
| UNABLE_TO_BOOK_HOTEL_MATCHING_RATE_NOT_FOUND | APPLICATION_ERROR | The decoded booking key does not contain a matching GDS rate. Generate the new booking key by means of the HotelPriceCheck API. |
| UNABLE_TO_BOOK_HOTEL_WRONG_STATUS_CODE | APPLICATION_ERROR | The booking has not been confirmed by the property. The hotel segment contains an unsuccessful status code. |
| UNABLE_TO_BOOK_HOTEL_CONFIRMATION_NUMBER_MISSING | APPLICATION_ERROR | The booking has not been confirmed by the property. The confirmation number is missing. |
| UNABLE_TO_BOOK_HOTEL_CHILD_AGE_MISSING | BAD_REQUEST | It is mandatory to pass child/infant guest age when booking a hotel. |
| UNABLE_TO_BOOK_HOTEL_CONNECTIVITY_ISSUE | APPLICATION_ERROR | Hotel booking failed due to a supplier connectivity issue. |
| UNABLE_TO_BOOK_HOTEL_PAYMENT_CARD_NOT_ACCEPTED | APPLICATION_ERROR | The hotel property does not accept the card type. |
| UNABLE_TO_BOOK_HOTEL_PAYMENT_CARD_ISSUE | BAD_REQUEST | The payment card has an invalid expiration date. |
| UNABLE_TO_BOOK_HOTEL_LOYALTY_ID_NOT_FOUND | APPLICATION_ERROR | The loyaltyID could not be found in the database. Check whether the loyaltyID is valid. |
| UNABLE_TO_BOOK_HOTEL_DEPOSIT_NOT_ACCEPTED | BAD_REQUEST | The hotel property does not accept the deposit payment policy. |
| UNABLE_TO_BOOK_HOTEL_ROOM_EXTRAS_NOT_ACCEPTED | BAD_REQUEST | The hotel property does not accept requesting room extras. |
| UNABLE_TO_BOOK_HOTEL_WRONG_PAYMENT_POLICY | APPLICATION_ERROR | The hotel property requires a deposit payment policy. |
| UNABLE_TO_BOOK_HOTEL_FORM_OF_PAYMENT_NOT_SUPPORTED | APPLICATION_ERROR | The hotel property does not support the selected form of payment. |
| UNABLE_TO_BOOK_HOTEL_INVALID_ROOM_EXTRA_TYPE | APPLICATION_ERROR | The hotel property does not accept selected room extra type. |
| UNABLE_TO_BOOK_HOTEL_EXPIRED_BOOKING_KEY | APPLICATION_ERROR | The hotel booking key is expired. |
| UNABLE_TO_BOOK_HOTEL_OCCUPANCY_MISMATCH | APPLICATION_ERROR | The specified guest details do not match the number of guests in provided hotel booking key. Create a valid booking key or correct guest information. |
| UNABLE_TO_BOOK_HOTEL_LATE_PAYMENT_NOT_SUPPORTED | APPLICATION_ERROR | The selected late payment policy is not supported by the hotel. |
| UNABLE_TO_BOOK_HOTEL_FORM_OF_PAYMENT_MISSING | APPLICATION_ERROR | The form of payment details are missing. Verify if payment information is specified in the request. |
| UNABLE_TO_BOOK_HOTEL_INVALID_FORM_OF_PAYMENT | APPLICATION_ERROR | The form of payment is not valid for the selected rate. Use one of the accepted payment types returned in the hotel shopping response. |
| UNABLE_TO_BOOK_FLIGHTS_CHECK_CLASS | BAD_REQUEST | The booking class for one of the flights is invalid. |
| UNABLE_TO_BOOK_FLIGHTS_CHECK_FLIGHT_NUMBER | BAD_REQUEST | The flight number for one of the flights is invalid. |
| UNABLE_TO_BOOK_FLIGHTS_CHECK_BOARD_POINT | BAD_REQUEST | The departure airport for one of the flights is invalid. |
| NO_PROFILE_DATA | APPLICATION_ERROR | No profile data was moved to the session. Profile information could not be retrieved. (error_code) + The following values mentioned in the description ("66", "1413", "949", "1158", "1124", "501", "500", "684", "32" ) indicate error codes coming from the ProfileToPNR service. |
| NO_PROFILE_DATA_MOVED_PROFILE_NAME | APPLICATION_ERROR | The profileName is not unique and cannot be retrieved. |
| NO_PROFILE_DATA_MOVED_FILTER_NOT_FOUND | APPLICATION_ERROR | The filterId was not found. |
| NO_PROFILE_DATA_MOVED_FILTER_NOT_ASSOCIATED | BAD_REQUEST | The filterId is not associated with the uniqueId. |
| NO_PROFILE_DATA_MOVED_WRONG_PROFILE_TYPE | BAD_REQUEST | The provided profile type code is incorrect. Supported codes: TVL, AGT, AGY, CRP, OPX, ALC, GRP. |
| UNABLE_TO_END_TRANSACTION | APPLICATION_ERROR | A general problem with the EnhancedEndTransactionRQ service. |
| UNABLE_TO_END_TRANSACTION_NO_ITINERARY_CREATED | APPLICATION_ERROR | No PNR present in the work area. No itinerary was created. |
| UNABLE_TO_END_TRANSACTION_MODIFY_TICKETING_TIME_LIMIT | BAD_REQUEST | Incorrect time limit. |
| UNABLE_TO_END_TRANSACTION_ADD_AGENCY_PHONE | BAD_REQUEST | Missing agency phone in request. |
| UNABLE_TO_END_TRANSACTION_AIR_SEGMENTS_NOT_IN_ORDER | BAD_REQUEST | Segments not in date order. |
| UNABLE_TO_END_TRANSACTION_INFANT_NOT_SUPPORTED | APPLICATION_ERROR | Infant traveler cannot be processed for this booking. |
| UNABLE_TO_END_TRANSACTION_PARTIAL_SEAT_ASSIGNMENT | APPLICATION_ERROR | The flight does not have seat assignments for all travelers. |
| UNABLE_TO_END_TRANSACTION_TRAVELER_NOT_ELIGIBLE_FOR_PREMIUM_SEATS | APPLICATION_ERROR | Certain travelers are not eligible to select premium seats in the specified section of the aircraft. |
| UNABLE_TO_END_TRANSACTION_ADD_AGENCY_CUSTOMER_IDENTIFIER | APPLICATION_ERROR | Missing agency customer identifier in the request. |
| UNABLE_TO_END_TRANSACTION_DUPLICATE_NAMES | BAD_REQUEST | Verify travelers data. Duplicate names are not allowed. |
| UNABLE_TO_ADD_TRAVELER_OR_AGENCY | APPLICATION_ERROR | A general problem with the PassengerDetailsRQ service. |
| UNABLE_TO_ADD_TRAVELER_TYPE_NOT_VALID | BAD_REQUEST | Passenger type is not valid. |
| UNABLE_TO_ADD_TRAVELER_TOO_MANY_INFANTS | BAD_REQUEST | There are too many infants associated with an adult traveler. Only one infant traveler can be associated with an adult traveler. |
| UNABLE_TO_ADD_TRAVELER_INFANT_IN_WRONG_ORDER | BAD_REQUEST | The first traveler cannot be an infant. |
| TRAVELER_TYPE_NOT_SUPPORTED | BAD_REQUEST | The infant traveler type (INY, INS, INF, ITS, ITF, INE, JNF) is currently not supported for NDC bookings. |
| TRAVELER_TYPE_MISMATCH | BAD_REQUEST | The traveler type from the request does not match the one from the priced offer. |
| WRONG_TRAVELER_FOR_CORPORATE_LOYALTY_PROGRAM | BAD_REQUEST | The CORPORATE_LOYALTY_ID loyalty program type can be submitted only for the first traveler. |
| WRONG_NUMBER_OF_CORPORATE_LOYALTY_PROGRAMS | BAD_REQUEST | Only one loyalty program with program type CORPORATE_LOYALTY_ID is allowed per booking. |
| UNABLE_TO_ADD_TRAVELER_PASSENGER_TYPE_NOT_ENABLED | APPLICATION_ERROR | Activate the "Store Passenger Type In PNR" option in your Travel Journal Record (TJR). |
| UNABLE_TO_ADD_SPECIAL_SERVICE_MISSING_MESSAGE | BAD_REQUEST | Special service message is required by the airline. |
| UNABLE_TO_ADD_SPECIAL_SERVICE_INVALID_CODE | BAD_REQUEST | Verify special service code. Provided code is not recognized. |
| UNABLE_TO_ADD_SPECIAL_SERVICE_CODE_NOT_SUPPORTED | BAD_REQUEST | Verify special service code. Provided code is not supported by the airline. |
| UNABLE_TO_ADD_SPECIAL_SERVICE_CODE_NOT_ALLOWED | BAD_REQUEST | Special services related to identity documents (codes starting with DOC) are not allowed. Use the identityDocuments property instead. |
| UNABLE_TO_ADD_SPECIAL_SERVICE_INVALID_MESSAGE | BAD_REQUEST | Verify special service message. Provided message contains invalid text. |
| UNABLE_TO_ADD_TRAVELER_NAME_TOO_LONG | BAD_REQUEST | Verify traveler's given name and surname. Sabre system accepts up to 63 characters. |
| UNABLE_TO_ADD_ANCILLARY_PRICE_MISMATCH | BAD_REQUEST | Verify ancillary fee and/or flight assignation. The ancillary price doesn't match the Air Extras field in the reservation. |
| UNABLE_TO_ADD_ANCILLARY_INVALID_AIRLINE_CODE | BAD_REQUEST | Verify airline code. The selected airline code doesn't match the ancillary offer details. |
| UNABLE_TO_ADD_ANCILLARY_INVALID_SUBCODE | BAD_REQUEST | Verify reason for issuance sub-code. The selected sub-code doesn't match ancillary offer details. |
| UNABLE_TO_ADD_ANCILLARY_INVALID_CURRENCY_CODE | BAD_REQUEST | Verify currency code. The selected currency code doesn't match the ancillary offer details. |
| UNABLE_TO_UPDATE_RESERVATION | APPLICATION_ERROR | A general problem with the UpdateReservationRQ service. |
| UNABLE_TO_UPDATE_RESERVATION_NO_LOYALTY_AGREEMENT | APPLICATION_ERROR | Unable to add loyalty information due to lack of frequent flyer agreement between airlines. |
| UNABLE_TO_UPDATE_RESERVATION_WRONG_LOYALTY_DATA | APPLICATION_ERROR | Verify frequent flyer data. Traveler name and owner of frequent traveler number do not match. |
| UNABLE_TO_UPDATE_RESERVATION_LOYALTY_NOT_ACCEPTED | APPLICATION_ERROR | Frequent flyer number is not accepted by the airline. |
| UNABLE_TO_CREATE_ORDER | APPLICATION_ERROR | A general problem with the Orders/Create service. |
| UNABLE_TO_CHANGE_CONTEXT | APPLICATION_ERROR | A general problem with the ContextChangeLLSRQ service. |
| UNABLE_TO_CHANGE_CONTEXT_UNAUTHORIZED | APPLICATION_ERROR | User is unauthorized to change the context for the desired PCC. |
| UNABLE_TO_CHANGE_CONTEXT_NOT_ALLOWED | APPLICATION_ERROR | User is unauthorized to change the context for the desired PCC. |
| UNABLE_TO_CHANGE_CONTEXT_FINISH_IGNORE | APPLICATION_ERROR | System could not revert context. |
| UNABLE_TO_CHANGE_CONTEXT_PLEASE_WAIT | APPLICATION_ERROR | System is still processing the transaction. |
| UNABLE_TO_CREATE_ORDER_ID_NOT_CREATED | APPLICATION_ERROR | orders/create returned success, but Order ID was not generated. |
| UNABLE_TO_CREATE_ORDER_NO_LOYALTY_AGREEMENT | APPLICATION_ERROR | Unable to add loyalty information due to lack of frequent flyer agreement between airlines. |
| UNABLE_TO_CREATE_ORDER_LOYALTY_NOT_ACCEPTED | APPLICATION_ERROR | Frequent flyer number is not accepted by the airline. |
| UNABLE_TO_CREATE_ORDER_EXPIRED_OFFER | BAD_REQUEST | Invalid or Expired Offer. Use offers/price to reprice the offer. |
| MANDATORY_DATA_MISSING | BAD_REQUEST | The airline requires information about the country where the VISA document is valid. |
| MANDATORY_DATA_MISSING | BAD_REQUEST | The airline requires information about the issue date of the VISA document. |
| UNABLE_TO_CREATE_ORDER_OFFER_NOT_PRICED | BAD_REQUEST | The offerId has not been priced. Use offers/price to reprice the offer. |
| NDC_BOOKING_WITH_PROFILE_NOT_SUPPORTED | BAD_REQUEST | NDC flights for multiple travelers cannot be booked with a profile. This functionality is currently not supported. |
| UNABLE_TO_PRICE_FLIGHTS | APPLICATION_ERROR | A general problem with the OTA_AirPriceLLSRQ service. |
| UNABLE_TO_PRICE_FLIGHTS_NO_COMBINABLE_FARES | APPLICATION_ERROR | There are no available fares to price the booking. |
| UNABLE_TO_PRICE_FLIGHTS_NO_TICKETING_AGREEMENT | APPLICATION_ERROR | There is no ticketing agreement between airlines. |
| UNABLE_TO_PRICE_FLIGHTS_ALLOWANCE_EXCEEDED | APPLICATION_ERROR | Baggage allowance exceeded. |
| UNABLE_TO_PRICE_FLIGHTS_CHECK_PASSENGER_CODE | BAD_REQUEST | Verify the number of travelers and their codes. |
| UNABLE_TO_PRICE_FLIGHTS_CONTINUITY_OF_FLIGHTS | BAD_REQUEST | Flights are not in date/time order. |
| UNABLE_TO_PRICE_FLIGHTS_NO_FARES_VALID | APPLICATION_ERROR | There are no private or public fares available to price the booking. |
| UNABLE_TO_PRICE_FLIGHTS_BRAND_ISSUE | BAD_REQUEST | Verify the brand code and retry the booking. |
| UNABLE_TO_PRICE_FLIGHTS_INVALID_BREAK_FARE | BAD_REQUEST | Modify break in fare. |
| UNABLE_TO_PRICE_FLIGHTS_NO_CORPORATE_NEGOTIATED_FARES | APPLICATION_ERROR | There are no corporate fares available to price the booking. |
| UNABLE_TO_PRICE_FLIGHTS_WRONG_FLIGHT_SELECTED | BAD_REQUEST | Applicable flight: {{number}} does not exist. |
| UNABLE_TO_PRICE_FLIGHTS_CABIN_CODE_INVALID | BAD_REQUEST | Cabin code is not valid. |
| UNABLE_TO_PRICE_FLIGHTS_AGENCY_RETAILER_NOT_ENABLED | APPLICATION_ERROR | Contact your Sabre Account Director to request Agency Retailer. |
| UNABLE_TO_PRICE_FLIGHTS_EXEMPT_TAXES_ISSUE | BAD_REQUEST | Verify tax codes. |
| UNABLE_TO_PRICE_FLIGHTS_FORCE_CONNECTION_ISSUE | BAD_REQUEST | Verify indexes, which may be out of range of the flights to book list. |
| UNABLE_TO_PRICE_FLIGHTS_FORCE_STOP_OVER_ISSUE | BAD_REQUEST | Verify indexes, which may be out of range of the flights to book list. |
| UNABLE_TO_PRICE_FLIGHTS_NAME_SELECTION_ISSUE | BAD_REQUEST | There are too many values set in name selection than defined for the booking. |
| UNABLE_TO_PRICE_FLIGHTS_OVERRIDE_BREAK_ISSUE | BAD_REQUEST | Verify override break values. |
| UNABLE_TO_PRICE_FLIGHTS_NET_FARE_TICKETING_NOT_ENABLED | APPLICATION_ERROR | Contact you Sabre Account Director to request Net Fare Ticketing. |
| UNABLE_TO_PRICE_FLIGHTS_RETAILER_RULE_QUALIFIER_ISSUE | APPLICATION_ERROR | There are no retailer rule qualifier fares to price the booking. |
| UNABLE_TO_PRICE_FLIGHTS_INVALID_SIDE_TRIP | BAD_REQUEST | Verify side trip. |
| UNABLE_TO_PRICE_FLIGHTS_FARE_UNAVAILABLE | BAD_REQUEST | Verify the fare basis code. |
| UNABLE_TO_PRICE_FLIGHTS_INSTALLMENTS_ISSUE | APPLICATION_ERROR | Verify if the agency has enabled the INSTALLMENTS payment type. |
| UNABLE_TO_PRICE_FLIGHTS_NETFARE_ISSUE | BAD_REQUEST | Verify the flightPricing.qualifiers that were combined with useNetFare. |
| UNABLE_TO_PRICE_FLIGHTS_APPROVAL_CODE_MISSING | BAD_REQUEST | 'manualApprovalCode' is required to complete flight pricing. |
| UNABLE_TO_PRICE_FLIGHTS_PASSENGER_STATUS_ISSUE | BAD_REQUEST | Verify passenger status. |
| UNABLE_TO_PRICE_FLIGHTS_TWO_FORMS_OF_PAYMENT_NOT_ALLOWED | APPLICATION_ERROR | The agency does not participate in two forms of payment ticketing. |
| UNABLE_TO_PRICE_FLIGHTS_COMPARISON_ISSUE | APPLICATION_EROR | The price for the booking cannot be determined. |
| UNABLE_TO_PRICE_FLIGHTS_COMMISSION_PERCENTAGE_REQUIRED | BAD_REQUEST | The commission percentage is required to complete flight pricing. |
| UNABLE_TO_PRICE_FLIGHTS_INVALID_VALIDATING_AIRLINE | BAD_REQUEST | The validating airline does not participate in the settlement method for the market. |
| UNABLE_TO_PRICE_FLIGHTS_TOO_MANY_PRICING_QUALIFIERS | BAD_REQUEST | There are too many pricing qualifiers specified in the request. |
| UNABLE_TO_PRICE_BREAKFARE_ISSUE | APPLICATION_ERROR | Cannot process break in fare for the chosen flight. |
| UNABLE_TO_BOOK_FLIGHTS_WRONG_STATUS_CODE | APPLICATION_ERROR | At least one segment contains an unsuccessful status code for the flight. |
| UNABLE_TO_BOOK_FLIGHTS_CHECK_SCHEDULE | BAD_REQUEST | The flight does not operate on the given departure date or the flight number is invalid. |
| UNABLE_TO_BOOK_FLIGHTS_BOOKING_CLASS_INVALID | BAD_REQUEST | Verify booking class for the chosen flight(s). |
| UNABLE_TO_BOOK_FLIGHTS_DUPLICATE_SEGMENT | BAD_REQUEST | Verify itinerary details. The request contains duplicate flights. |
| UNABLE_TO_PLACE_BOOKING_ON_QUEUE | APPLICATION_ERROR | Booking cannot be placed on a PNR queue. |
| UNABLE_TO_BOOK_SEATS | APPLICATION_ERROR | A general problem with booking seats. |
| UNABLE_TO_BOOK_SEATS_CHECK_ASSIGNMENT | BAD_REQUEST | More than one seat per passenger was assigned on a single flight. |
| UNABLE_TO_BOOK_SEATS_CHECK_TRAVELERS | BAD_REQUEST | travelerIndex does not match the applicable item in the travelers array. |
| UNABLE_TO_BOOK_SEATS_TRAVELERS_ISSUE | APPLICATION_ERROR | There are more travelers than permitted by the airline for pre-reserved seats. |
| UNABLE_TO_BOOK_SEATS_NOT_AVAILABLE | APPLICATION_ERROR | One or some of the seats are not available. Choose different seats. |
| UNABLE_TO_BOOK_SEATS_AREA_PREFERENCE_NOT_ACCEPTED | APPLICATION_ERROR | The airline does not accept generic seat requests. Choose specific seats. |
| QUEUE_PLACE_INVALID_QUEUE | BAD_REQUEST | Selected queue is not valid. |
| QUEUE_PLACE_MODIFY_TICKETING_TIME_LIMIT | BAD_REQUEST | Verify ticketing time limit. |
| SABRE_COMMAND_FAILED | APPLICATION_ERROR | A general problem with the SabreCommandLLSRQ service. |
| MINIMUM_CONNECT_TIME_NOT_VALID | APPLICATION_ERROR | Invalid connect time between flights. |
| UNABLE_TO_ADD_SPECIAL_SERVICE | APPLICATION_ERROR | A general problem with sending the special service request/information or adding identity documents. |
| UNABLE_TO_ADD_IDENTITY_DOCUMENT_INVALID_COUNTRY_CODE | BAD_REQUEST | Verify issuingCountryCode and/or residenceCountryCode. A two-or three-letter country code is accepted. |
| UNABLE_TO_ADD_IDENTITY_DOCUMENT_INFANT_ASSOCIATION | BAD_REQUEST | Documents cannot be associated to infant traveler. |
| UNABLE_TO_ADD_IDENTITY_DOCUMENT_INVALID_ISSUING_COUNTRY_CODE | BAD_REQUEST | Verify issuingCountryCode. Special characters are not accepted. |
| UNABLE_TO_ADD_IDENTITY_DOCUMENT_INVALID_LENGTH | BAD_REQUEST | Verify identity document. The document number contains too many characters. |
| UNABLE_TO_ADD_REMARKS | APPLICATION_ERROR | A general problem with adding remarks. |
| UNABLE_TO_ADD_REMARKS_CHECK_TEXT | BAD_REQUEST | The remark text is too long. |
| UNABLE_TO_ADD_OTHER_SERVICES_CHECK_TEXT | BAD_REQUEST | The other service message is too long. |
| UNABLE_TO_PRICE_FLIGHTS_THRESHOLD_EXCEEDED | APPLICATION_ERROR | The actual price is over/under the specified limit set by PriceComparison. |
| INVALID_VALUE | BAD_REQUEST | Incorrect request data provided. |
| INVALID_VALUE | BAD_REQUEST | For NDC bookings, the residence country information in identity documents is limited to a two-letter code. |
| INVALID_COMBINATION | BAD_REQUEST | Incorrect request data provided. The wrong combination of fields. |
| UNABLE_TO_CREATE_ORDER_BIRTH_DATE_MISSING | BAD_REQUEST | Missing passenger birthdate in the request. |
| NDC_PCC_MISMATCH | APPLICATION_ERROR | The Pseudo City Code (PCC) information from the NDC offer does not match the PCC information used for NDC order creation. |
| HEADER_DATA_MISSING_TARGET_PCC | BAD_REQUEST | Target PCC was defined but header data is missing. Please complete X-Sabre-Group (ATK) or X-Sabre-Current-City (ATH). |
| PROFILE_READ_LACK_OF_BIRTH_DATE | APPLICATION_ERROR | Profile contains insufficient data to create a booking. The traveler's birthdate is missing. |
| PROFILE_READ_LACK_OF_PHONE_NUMBER | APPLICATION_ERROR | Profile contains insufficient data to create a booking. The traveler’s phone number is missing. |
| MANDATORY_DATA_MISSING | BAD_REQUEST | Request is missing mandatory data. |
| UNABLE_TO_ADD_FORM_OF_PAYMENT_EXPIRY_DATE | BAD_REQUEST | Validate the form of payment information. Check the payment card expiry date. |
| UNABLE_TO_ADD_FORM_OF_PAYMENT_CHECK_CODE | BAD_REQUEST | Validate the form of payment information. Check if cardCode, cardNumber, and miscellaneousCreditCode are valid. |
| UNABLE_TO_ADD_FORM_OF_PAYMENT_EXTENDED_PAYMENT | BAD_REQUEST | Extended payment is not allowed. Check your agency settings. |
| UNABLE_TO_ADD_FORM_OF_PAYMENT_INVALID_CARD_NUMBER_LENGTH | BAD_REQUEST | Validate the form of payment information. Check credit card number length. |
| AGENCY_PHONE_MISSING | BAD_REQUEST | Agency phone is needed to complete the traditional booking. |
| AGENCY_ADDRESS_MISSING | BAD_REQUEST | Agency address is needed to complete the traditional booking. |
| EMAIL_METHOD_NOT_SUPPORTED | BAD_REQUEST | Email notifications other than DEFAULT are currently not supported. |
| INVALID_CHARACTERS_OR_WRONG_FORMAT | BAD_REQUEST | Verify request format. Special characters are not accepted. |
| INVALID_TRAVELER_INDEX | BAD_REQUEST | The selected traveler index does not match any given traveler. |
| TEXT_INPUT_TOO_LONG | BAD_REQUEST | The text is too long. |
| INTERNAL_SERVER_ERROR | INTERNAL_SERVER_ERROR | Unexpected and unknown error. |
| UNAUTHORIZED_ACCESS | UNAUTHORIZED | An invalid/expired ATK token was used. |
| UNABLE_TO_RETRIEVE_BOOKING | WARNING | Booking was created successfully but could not be retrieved (confirmationId). |
| EPS_EXT_ProfileToPNRRQ_PROBLEM | WARNING | A general problem with the ProfileToPNRRQ service. |
| INCOMPLETE_PROFILE_DATA_MOVED | WARNING | A general problem with the ProfileToPNRRQ service. Verify if complete profile data was moved to the booking. |
| RESOURCE_UNAVAILABLE | WARNING | Some resources cannot be populated for the given reservation. Details are returned in fieldName, fieldPath, and fieldValue. |
| HOTEL_BOOKING_WITH_NDC_NOT_SUPPORTED | BAD_REQUEST | NDC flights cannot be booked with a hotel. This functionality is currently not supported. |
| UNABLE_TO_BOOK_CAR | APPLICATION_ERROR | A general problem with the EnhancedVehBookRQ service. |
| UNABLE_TO_BOOK_CAR_INVALID_BOOKING_KEY | APPLICATION_ERROR | The car booking key cannot be decoded. Generate the new booking key by means of the VehPriceCheckRQ API. |
| UNABLE_TO_BOOK_CAR_INVALID_POSTAL_CODE | BAD_REQUEST | The postal code for collection and/or delivery address is invalid. The postal code must be 1-10 characters. |
| UNABLE_TO_BOOK_CAR_DELIVERY_AND_COLLECTION_NOT_AVAILABLE | APPLICATION_ERROR | Home delivery and collection are not available to the address specified in the request. |
| UNABLE_TO_BOOK_CAR_INCOMPLETE_ADDRESS | BAD_REQUEST | The address for delivery or collection is incomplete. |
| UNABLE_TO_BOOK_CAR_DELIVERY_AND_COLLECTION_NOT_SUPPORTED | APPLICATION_ERROR | The supplier does not support certain delivery and collection information. Verify with the supplier which non-supported details should be removed. |
| UNABLE_TO_BOOK_CAR_POSTAL_CODE_MISSING | BAD_REQUEST | The postal code is required for collection and/or delivery address. |
| UNABLE_TO_BOOK_CAR_INVALID_CARD_NUMBER_LENGTH | BAD_REQUEST | Validate the form of payment information. Check credit card number length. |
| UNABLE_TO_BOOK_CAR_INVALID_CARD_NUMBER | BAD_REQUEST | Validate the form of payment information. Check credit card number. |
| UNABLE_TO_BOOK_CAR_INVALID_STREET_ADDRESS | BAD_REQUEST | The street address for collection and/or delivery address is invalid. The street address must be 1-60 characters and cannot contain special characters. |
| UNABLE_TO_BOOK_CAR_DEPOSIT_NOT_ACCEPTED | BAD_REQUEST | The car vendor does not accept the deposit payment policy. |
| UNABLE_TO_BOOK_CAR_WRONG_STATUS_CODE | APPLICATION_ERROR | The booking has not been confirmed by the vendor. The car segment contains an unsuccessful status code. |
| UNABLE_TO_BOOK_CAR_DELIVERY_COLLECTION_ISSUE | APPLICATION_ERROR | The delivery/collection is not allowed at the selected location. |
| UNABLE_TO_BOOK_CAR_EMAIL_NOT_SUPPORTED | APPLICATION_ERROR | The car vendor does not support email information. Remove email details or activate the "Car Traveler Email Address" option in your Travel Journal Record (TJR). |
| INFANT_EMAIL_NOT_ALLOWED | BAD_REQUEST | Email information cannot be associated with the infant passenger type. |
| FLIGHT_INDEX_DUPLICATE_ASSOCIATION | BAD_REQUEST | Verify flight association within the pricing qualifiers. Duplicate association is not permitted. |
| FLIGHT_INDEX_OUT_OF_BOUNDS | BAD_REQUEST | Verify flight association within the pricing qualifiers. At least one flight index is out of flight list bounds. |
| INVALID_VALUE | BAD_REQUEST | The expiry date of an identity document cannot be in the past. |
| SPECIFIC_FARE_INVALID_SEGMENT_SELECTION | BAD_REQUEST | Incorrect usage of segment selection. Use the flightIndices property under the SpecificFare object instead. |
| BRANDED_FARE_INVALID_SEGMENT_SELECTION | BAD_REQUEST | Incorrect usage of segment selection. Use the flightIndices property under the BrandedFare object instead. |
| INVALID_TRAVELER_ID | BAD_REQUEST | Traveler id(s) doesn't match passenger id(s) in the NDC offer. |
| PROGRAM_TYPE_NOT_ALLOWED | BAD_REQUEST | The selected loyalty program type is currently not supported. |
| RETENTION_DATE_MISSING | BAD_REQUEST | The date is required to create a retention line in the booking. |
| INVALID_RETENTION_DATE | BAD_REQUEST | The retention date cannot be in the past. |
| INVALID_RETENTION_DATE_RANGE | BAD_REQUEST | The retention date exceeds the acceptable date range. Select a date no later than %s. |