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Check Flight Tickets - Error List

Error list

Below is a full list of possible errors returned by Check Flight Tickets:

Error type Error category Description
INVALID_FLAGS_COMBINATION BAD_REQUEST Properties confirmationId and tickets cannot be combined. Use the tickets property to indicate specific tickets for the check/void/refund operation or confirmationId to process all tickets present in the reservation.
INVALID_FLAGS_COMBINATION BAD_REQUEST The request contains an invalid combination of refund qualifiers. Choose either commissionAmount or commissionPercentage.
INVALID_VALUE INVALID_DATA The sum of the tax breakdown exceeds the XF tax amount. Specify an amount smaller or equal to %s.
ORDER_NOT_FULFILLED CHECK_ERROR Unable to check the booking. The order is not fulfilled.
ORDER_VOIDED CHECK_ERROR Unable to check the booking. The order was voided.
ORDER_REFUNDED CHECK_ERROR Unable to check the booking. The order was refunded.
SCENARIO_NOT_SUPPORTED CHECK_ERROR Unable to check the booking. The order contains content from NDC and ATPCO.
BOOKING_NOT_FULFILLED CHECK_ERROR Unable to check the booking. There are no tickets to be checked.
TICKET_NOT_FOUND RESOURCE_NOT_FOUND Ticket was not found in the reservation.
SINGLE_RESERVATION_TICKETS_SUPPORTED REQUEST_NOT_ALLOWED Only tickets within one reservation can be checked.
TICKET_NUMBER_MISMATCH CANCELLATION_ERROR Ticket number mismatch.
UNABLE_TO_CHECK_TICKET CANCELLATION_ERROR Response is empty.
UNABLE_TO_CHECK_TICKET CANCELLATION_ERROR Check ticket operation failed.
TOO_MANY_DOCUMENTS BAD_REQUEST Currently a maximum of %s documents is supported.
INVALID_TICKET_NUMBER BAD_REQUEST Validation Failed: must match \"\^[0-9A-Z]{13}$\"
INVALID_VALUE INVALID_DATA Unable to refund the ticket. The requested number of refund amounts does not match the number of forms of payment from the original ticket. Amounts applied to the refund have to match the original forms of payment from the ticket.
BOOKING_NOT_FOUND RESOURCE_NOT_FOUND PNR %s not found for the specified ticket.
SABRE_BOOKING_NOT_FOUND APPLICATION_ERROR Unable to find the booking in the Sabre database.
UNKNOWN_ERROR INTERNAL_SERVER_ERROR GeneralCheckTicketsError occurred: %s
FAULT_RESPONSE APPLICATION_ERROR The underlying system cannot process the request at this time.
GET_FARE_RULES_PROBLEM WARNING Fare rules cannot be obtained.

Note: The %s variable contains information returned dynamically by the downline service.

Check Flight Tickets may also return errors stemming directly from downline services:

Error type Error category Downline service
TICKET_NOT_FOUND RESOURCE_NOT_FOUND TKT_ElectronicDocumentServicesRQ
GET_TICKET_DETAILS_PROBLEM WARNING TKT_ElectronicDocumentServicesRQ
CHECK_TICKET_PROBLEM WARNING RefundTicketLLSRQ