Check Flight Tickets – Error List
Error list
Below is a full list of possible errors returned by Check Flight Tickets:
| Error type | Error category | Description |
|---|---|---|
| INVALID_FLAGS_COMBINATION | BAD_REQUEST | Properties confirmationId and tickets cannot be combined. Use the tickets property to indicate specific tickets for the check/void/refund operation or confirmationId to process all tickets present in the reservation. |
| INVALID_FLAGS_COMBINATION | BAD_REQUEST | The request contains an invalid combination of refund qualifiers. Choose either commissionAmount or commissionPercentage. |
| INVALID_VALUE | INVALID_DATA | The sum of the tax breakdown exceeds the XF tax amount. Specify an amount smaller or equal to %s. |
| ORDER_NOT_FULFILLED | CHECK_ERROR | Unable to check the booking. The order is not fulfilled. |
| ORDER_VOIDED | CHECK_ERROR | Unable to check the booking. The order was voided. |
| ORDER_REFUNDED | CHECK_ERROR | Unable to check the booking. The order was refunded. |
| SCENARIO_NOT_SUPPORTED | CHECK_ERROR | Unable to check the booking. The order contains content from NDC and ATPCO. |
| BOOKING_NOT_FULFILLED | CHECK_ERROR | Unable to check the booking. There are no tickets to be checked. |
| TICKET_NOT_FOUND | RESOURCE_NOT_FOUND | Ticket was not found in the reservation. |
| SINGLE_RESERVATION_TICKETS_SUPPORTED | REQUEST_NOT_ALLOWED | Only tickets within one reservation can be checked. |
| TICKET_NUMBER_MISMATCH | CANCELLATION_ERROR | Ticket number mismatch. |
| UNABLE_TO_CHECK_TICKET | CANCELLATION_ERROR | Response is empty. |
| UNABLE_TO_CHECK_TICKET | CANCELLATION_ERROR | Check ticket operation failed. |
| TOO_MANY_DOCUMENTS | BAD_REQUEST | Currently a maximum of %s documents is supported. |
| INVALID_TICKET_NUMBER | BAD_REQUEST | Validation Failed: must match \"\^[0-9A-Z]{13}$\" |
| INVALID_VALUE | INVALID_DATA | Unable to refund the ticket. The requested number of refund amounts does not match the number of forms of payment from the original ticket. Amounts applied to the refund have to match the original forms of payment from the ticket. |
| BOOKING_NOT_FOUND | RESOURCE_NOT_FOUND | PNR %s not found for the specified ticket. |
| SABRE_BOOKING_NOT_FOUND | APPLICATION_ERROR | Unable to find the booking in the Sabre database. |
| UNKNOWN_ERROR | INTERNAL_SERVER_ERROR | GeneralCheckTicketsError occurred: %s |
| FAULT_RESPONSE | APPLICATION_ERROR | The underlying system cannot process the request at this time. |
| GET_FARE_RULES_PROBLEM | WARNING | Fare rules cannot be obtained. |
Note: The
%svariable contains information returned dynamically by the downline service.
Check Flight Tickets may also return errors stemming directly from downline services:
| Error type | Error category | Downline service |
|---|---|---|
| TICKET_NOT_FOUND | RESOURCE_NOT_FOUND | TKT_ElectronicDocumentServicesRQ |
| GET_TICKET_DETAILS_PROBLEM | WARNING | TKT_ElectronicDocumentServicesRQ |
| CHECK_TICKET_PROBLEM | WARNING | RefundTicketLLSRQ |