Appendix
Examples of EMD Exchange Calculation Summary Host Responses
The Sabre green screen examples below were designed to provide the agent with a concise yet comprehensive view of the EMD exchange transaction, before processing it.
Notice that the agent can see and advise the customer of the cost of the transaction, or the residual amount that will be forfeited, the name of the passenger on the EMD being exchanged, the EMD number, the remaining value of the EMD, details of the Air Extra (ancillary) item that will be fulfilled with the exchange transaction, the fee/tax/total of the Air Extra item, the description of the Air Extra item, and the current status of the Air Extra item – all before committing to the issuance of a new EMD.
Even Exchange Example
In this example, the agent is comparing the value of EMD 0574575721714 (45.00) against the cost of Air Extra 2 (45.00). If the agent proceeds with fulfillment, there is no additional collection, and no value from the old EMD is lost/forfeited.
EMD EXCHANGE CALCULATION SUMMARY
TOTAL EXCHANGE COST: USD0.00
NAME: DOE/JOHH MR
EXCHANGE EMD: 0574575721714
TOTAL EMD VALUE: USD45.00 ß value of old EMD
CPN A/L BRDOFF AIR EXTRA STAT
1 AF LHRCDG ADDITIONAL LUGGAGE OPEN
TOTAL NEW EMD COST: USD
FEE 45.00
TTL TAX 0.00
TOTAL 45.00 ß cost of new EMD
AIR EXTRAS FOR NEW EMD
2. 2ND ADDITIONAL BAG
STATUS - HD1/PAYMENT REQUIRED
AMOUNT - 45.00USD
TOTAL - 45.00USD
. Additional Collection Example
In this example, the agent is comparing the value of EMD 0574575721715 (25.00) against the cost of Air Extra 2 (45.00). If the agent proceeds with fulfillment, there is an additional collection of 20.00 required.
EMD EXCHANGE CALCULATION SUMMARY
TOTAL EXCHANGE COST: USD20.00
NAME: DOE/JOHH MR
EXCHANGE EMD: 0574575721715
TOTAL EMD VALUE: USD25.00 ß value of old EMD
CPN A/L BRDOFF AIR EXTRA STAT
1 AF LHRCDG 1ST ADDITIONAL BAG OPEN
TOTAL NEW EMD COST: USD
FEE 45.00
TTL TAX 0.00
TOTAL 45.00 ß cost of new EMD
AIR EXTRAS FOR NEW EMD
2. 2ND ADDITIONAL BAG
STATUS - HD1/PAYMENT REQUIRED
AMOUNT - 45.00USD
TOTAL - 45.00USD
. Even Exchange with Loss of Residual Amount
In this example, the agent is comparing the value of EMD 0574575721714 (45.00) against the cost of Air Extra 2 (25.00). If the agent proceeds with fulfillment, there is no additional collection, BUT 20.00 of value from the old EMD IS lost/forfeited.
EMD EXCHANGE CALCULATION SUMMARY
TOTAL EXCHANGE COST: USD0.00
RESIDUAL AMOUNT FORFEITED: USD20.00
NAME: DOE/JOHH MR
EXCHANGE EMD: 0574575721714
TOTAL EMD VALUE: USD45.00 ß value of old EMD
CPN A/L BRDOFF AIR EXTRA STAT
1 AF LHRCDG ADDITIONAL LUGGAGE OPEN
TOTAL NEW EMD COST: USD
FEE 25.00
TTL TAX 0.00
TOTAL 25.00 ß cost of new EMD
AIR EXTRAS FOR NEW EMD
1. 1ST ADDITIONAL BAG ‡
MD«
STATUS - HD1/PAYMENT REQUIRED ‡
AMOUNT - 25.00USD
TOTAL - 25.00USD
.