[{"command":"insert","method":"html","selector":"#api-documentation-page__content","data":"\u003Carticle data-history-node-id=\u002210329\u0022 about=\u0022\/manage-your-booking-frequent-flyer-upgrade-flow-myb-fqtu\u0022 class=\u0022view--product-catalog help-documentation full\u0022\u003E\n\n \n\n \n \u003Ch2\u003E\n \n\u003Cspan\u003E Manage Your Booking - Frequent Flyer Upgrade Flow (MYB: FQTU)\u003C\/span\u003E\n\n \u003C\/h2\u003E\n \n\n \n \u003Cdiv class=\u0022content\u0022\u003E\n \n \u003Cdiv class=\u0022field field--body field--label-hidden field__item\u0022\u003E\u003Cp style=\u0022margin-bottom:11px\u0022\u003EFrequent Passenger Upgrade (FQTU) gives end user an option to upgrade their existing booking to a higher cabin class \u0026nbsp;for a fee or if upgrade not immediately available then can waitlist the upgrade request . If the waitlist is successfully confirmed, the flow \u0026nbsp;will process the upgrade and automatically deduct points from the Frequent Flyer account that will be paying paid for the upgrade.\u003C\/p\u003E\n\n\u003Cp style=\u0022margin-bottom:11px\u0022\u003EThe upgrade amount is in most cases cheaper than the actual upgrade amount \u0026nbsp;and usually more restrictive as the airline can decide to enforce the fare rules of the original fare rather than the fare rules associated with the higher cabin. FQTU feature allows end users to purchase an upgrade if seats are available in a dedicated booking class. This flow allows airlines to maximize revenue by selling available seats in higher cabins. FQTU Upgrade can only be configured as points as a form of payment.\u003C\/p\u003E\n\n\u003Cp style=\u0022margin-bottom:11px\u0022\u003EAirline\u2019s UI has the option to re-direct the passenger from the Manage Your Booking: Modify Trip Options Flow (MYB: MTO) to Manage Your Booking: Frequent Passenger Upgrade Flow (MYB: FQTU).\u003C\/p\u003E\n\n\u003Cp style=\u0022margin-bottom:11px\u0022\u003E\u003Cstrong\u003EPrerequisites\u003C\/strong\u003E\u003C\/p\u003E\n\n\u003Cul\u003E\n\t\u003Cli style=\u0022margin-bottom: 11px;\u0022\u003EThe airline needs to set up the FQTU \u0026nbsp;table in the host.\u003C\/li\u003E\n\t\u003Cli style=\u0022margin-bottom: 11px;\u0022\u003EAirline must enable either FFU or FQTU, it cannot have both enabled.\u0026nbsp;\u003C\/li\u003E\n\t\u003Cli style=\u0022margin-bottom: 11px;\u0022\u003EThe airline needs to map the booking classes for the relevant upgrade booking class.\u003C\/li\u003E\n\t\u003Cli style=\u0022margin-bottom: 11px;\u0022\u003EThe airline needs to file upgrade as OC\/AE in ATPCO\/Merchandising Manager.\u003C\/li\u003E\n\u003C\/ul\u003E\n\n\u003Cp style=\u0022margin-bottom:11px\u0022\u003E\u003Cstrong\u003ELimitations\u003C\/strong\u003E\u003C\/p\u003E\n\n\u003Cul\u003E\n\t\u003Cli style=\u0022margin-bottom: 11px;\u0022\u003EOnly points as a form of payment are supported.\u003C\/li\u003E\n\t\u003Cli style=\u0022margin-bottom: 11px;\u0022\u003EAt least one passenger in the reservation must have a FF number.\u003C\/li\u003E\n\t\u003Cli style=\u0022margin-bottom: 11px;\u0022\u003EFor waitlisted segments, smartflow applicaiton will processes the payment for upgrades (that become confirmed) .\u003C\/li\u003E\n\t\u003Cli style=\u0022margin-bottom: 11px;\u0022\u003ECredit Card (cash) \u0026nbsp;payment is not supported as a form of payment\u003C\/li\u003E\n\t\u003Cli style=\u0022margin-bottom: 11px;\u0022\u003EFQTU will be supported only on own airlines\u2019 carrier - will not be supported for codeshare or interline carriers.\u003C\/li\u003E\n\t\u003Cli style=\u0022margin-bottom: 11px;\u0022\u003EAll passengers in the PNR must be upgraded as Digital Connect does not support split PNR functionality.\u003C\/li\u003E\n\t\u003Cli style=\u0022margin-bottom: 11px;\u0022\u003EAt least one passenger must have an active Frequent Flyer number stored in the PNR.\u003C\/li\u003E\n\t\u003Cli style=\u0022margin-bottom: 11px;\u0022\u003EOnly EMD-A (associated with the flight) can be issued for the upgrade.\u003C\/li\u003E\n\t\u003Cli style=\u0022margin-bottom: 11px;\u0022\u003EOnly free of charge seats are supported in the new upgraded cabin.\u003C\/li\u003E\n\t\u003Cli style=\u0022margin-bottom: 11px;\u0022\u003EFQTU does not support discounts and airlines should not file discounts for Upgrade offerings\/ancillaries in Dynamic Retailer.\u003Cbr\u003E\n\t\u0026nbsp;\u003C\/li\u003E\n\u003C\/ul\u003E\n\n\u003Cdiv\u003E\n\u003Cdiv\u003E\n\u003Cdiv class=\u0022msocomtxt\u0022 id=\u0022_com_4\u0022 language=\u0022JavaScript\u0022 onmouseout=\u0022msoCommentHide(\u0027_com_4\u0027)\u0022 onmouseover=\u0022msoCommentShow(\u0027_anchor_4\u0027,\u0027_com_4\u0027)\u0022\u003E\n\u003Cp style=\u0022margin-bottom:11px\u0022\u003E\u0026nbsp;\u003C\/p\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n\u003C\/div\u003E\n \n \u003C\/div\u003E\n\n\u003C\/article\u003E\n","settings":null}]