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Air Custom Pricing

Custom Pricing Definition: Any pricing which is Discounted or Modified during pre-purchase or post purchase is called custom pricing. These pricings are added on the original base fare picked from ATPCO pricing  

There are 3 major Categories of Custom Pricing:

  • Discount
  • Mark-Up/Mark Down
  • Account Code

Discount Custom Pricing  

  • Base Fare Discount Percentage or Base fare Discount amount

Digital Connect supports the ability for Airlines to reprice whole itineraries with: 

  • Base fare discount percent or a base fare discount amount 
  • A specified amount of the YQ/YR Tax amounts parameter 
  • Endorsements that will be stored and added in the purchase.

The discounted fares/taxes are added to the electronic ticket (VCR) and to the booking remarks. Airlines are also able to waive change or cancel fees on a per booking basis. 

Discount Pricing and Tax Override are supported in: 

  • Revenue Flow (B2C) 
  • Book Now Pay Later Flow (B2C: BNPL) 
  • Manage Your Booking – Book Now Pay Later Flow (MYB: BNPL). 
  • Metasearch with Discount Pricing (Amount/ Percentage) 

Waiving of Change/Refund Fee is supported in: 

  • Manage Your Booking – Cancel and Refund Flow (MYB: CR) 
  • Manage Your Booking – Change Itinerary Flow (MYB: CI).

Prerequisites 

In order to waive a fee, the carrier must have WAIVING FEE REQUIRES CODE=YES configured in the multi host table. 

Each service is individually enabled for custom pricing. 

Highlights 

Air Custom Pricing can be done in the following services: 

POST /products/air/metasearch: 

  • Endorsement text which will be added to the booking 
  • List of overridden taxes 
  • Discount applied to the whole Itinerary. 
    • Tax override 
    • Endorsement 
  • Discount Percentage 
    • Itinerary Part level 
    • Whole itinerary 
  • Discount Amount 
    • Itinerary Part level 
    • Whole itinerary 

POST /products/air (flight selection):

  • Custom pricing details for selected itinerary supporting custom discount at itinerary part/itinerary level, tax override and endorsement text addition to booking.

PUT /products:

  • Custom pricing details for selected itinerary supporting custom discount at itinerary part/itinerary level, tax override and endorsement text addition to booking.

If the shopping response is bundled, the following overrides are supported:

  • Tax override
  • Endorsement
  • Discount Percentage
    • Itinerary Part level 
    • Whole itinerary
  • Discount Amount
    • Itinerary Part level
    • Whole itinerary
  • Fixed Base Fare
    • Whole itinerary
    • For fixed amount override we will only allow this when the passenger types are all the same in the PNR or, are all the same passenger types plus infant. If there is an Infant in the PNR then the fixed amount will apply only to the other same passenger types and not to the Infant. This will be achieved via a Conf. If there are other mixed PTC in the booking, then fixed amount override is not permitted.

If the shopping response is unbundled, then the following overrides are supported:  

  • Tax override 
  • Endorsement 
  • Discount Percentage  
    • Itinerary Part level 
    • Whole itinerary 
  • Discount Amount  
    • Itinerary Part level 
    • Whole itinerary 
  • Fixed Base Fare  
    • Itinerary Part level  
    • Whole itinerary 
    • For fixed amount override we will only allow this when the passenger types are all the same in the PNR or, are all the same passenger types plus infant. If there is an Infant in the PNR then the fixed amount will apply only to the other same passenger types and not to the Infant. This will be achieved via a Conf. If there are other mixed PTC in the booking, then fixed amount override is not permitted. 

GET /pnr/cancelAndRefund/cancel to waive refund fee: 

  • Code used to waive the reservation cancel fee. 

POST /pnr/exchange/products/air to waive change fee: 

  • Code used to waive the change fee.

Limitations 

  • Air Custom Pricing is not supported in the following paths: 
    • The Redemption Flow (RBE); 
    • Manage Your Booking – Modify Trip Options Flow (MYB: MTO); 
    • Upgrade Flow (MYB:FFU, MYB:FQTU). 
  • This functionality is not applicable to T2 reprice. 
  • Negotiated fares are not supported. 
  • If DR/DM discounts are being applied then Digital Connect will not allow the carrier to use this custom override. 
  • Custom Discount is not applicable to infants, because of host limitation. 
  • Custom tax override by default is not applicable to infants. However, there is configuration to control this "sat.airCustomPricing.tax.override.passengerTypes.not.allowed". 
  • FixedBaseFare discount can only be applied for the whole itinerary. 
  • FixedBaseFare discount is not supported in Metasearch. 
  • For ‘Price by Brand’ feature it is not possible from the host level to discount on a whole itinerary level. If a carrier sends a discount percentage or amount for the whole itinerary then we will distribute the value equally among all Itinerary Parts. With this feature, Frequent Flyers are able to use their accrued loyalty points/miles to purchase discounted ancillaries and seats.